Dear Revdex.comI HAVE BEEN DOING BUSINESS IN ROSWELL FOR OVER YEARS AND IN THAT TIME IF A BUSINESS IS GOING TO NEED TO CHARGE ME MORE THAN AGREED UPON, I GET A CALL NO SUCH THING OCURED I AM NOT RESPONSIBLE FOR HOW BUSY THEY ARE AND I TOLD THE LADY A TIP WOULD BE PAID AND SINCE I AM A MAN OF MY WORD, I DID NO REGRETS HOWEVER, THE PRICE AGREED UPON WAS NOT WHAT I WAS CHARGED AND THERE WERE NO IF'S INVOLVED IN THE AGREEMENT THAT CAME UP WITHOUT MY KNOWLEDGE AND IN MY VIEW, IF THIS WAS DONE TO ME, THEN IT IS A PRACTICE THAT SHOULD STOP AND THAT IS THE REASON YOU WERE CONTACTED IT IS NOT ACCEPTABLE WAY TO DO BUSINESS IN ROSWELL, NEW MEXICO I HAVE BEEN HERE SINCE SO I KNOW HOW BUSINESS IS DONE IN THIS CITYRATIONALIZATIONS DON'T WORK NOW, I AM BEGINNING TO FEEL A NEED TO CONTACT THE ROSWELL DAILY RECORD BECAUSE THEY HAVE AGGRAVATED ME A BIT I THOUGHT I WAS DOING BUSINESS WITH AN HONORABLE BUSINESS BECAUSE I HAD FOR MANY YEARSI'M NOT ANGRY YET, BUT I SURE AM DISAPPOINTEDGOD BLESS AND HAVE A GREAT DAYComplaint: [redacted] I am rejecting this response because: Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
Upon reading the complaint from Mr*** ***, stating he was overchargedHe was aware that our company is extremely busy & we would try to get his vehicle on said daysBecause of our busy hours & # of emergency calls we did not get to his vehicleHe was given a quote of $90- an hour
labor & $45- a cylto rekeyI took hours to take all the locks out (3) & rekey & then put back togetherI don’t understand how he feels he’s been over charged when he in addition gave the tech a $tip.Thank You-
Dear Revdex.comI HAVE BEEN DOING BUSINESS IN ROSWELL FOR OVER 60 YEARS AND IN THAT TIME IF A BUSINESS IS GOING TO NEED TO CHARGE ME MORE THAN AGREED UPON, I GET A CALL. NO SUCH THING OCURED. I AM NOT RESPONSIBLE FOR HOW BUSY THEY ARE AND I TOLD THE LADY A TIP WOULD BE PAID AND SINCE I AM A MAN OF MY WORD, I DID. NO REGRETS. HOWEVER, THE PRICE AGREED UPON WAS NOT WHAT I WAS CHARGED AND THERE WERE NO IF'S INVOLVED IN THE AGREEMENT. THAT CAME UP WITHOUT MY KNOWLEDGE AND IN MY VIEW, IF THIS WAS DONE TO ME, THEN IT IS A PRACTICE THAT SHOULD STOP AND THAT IS THE REASON YOU WERE CONTACTED. IT IS NOT ACCEPTABLE WAY TO DO BUSINESS IN ROSWELL, NEW MEXICO. I HAVE BEEN HERE SINCE 1947 SO I KNOW HOW BUSINESS IS DONE IN THIS CITY. RATIONALIZATIONS DON'T WORK. NOW, I AM BEGINNING TO FEEL A NEED TO CONTACT THE ROSWELL DAILY RECORD BECAUSE THEY HAVE AGGRAVATED ME A BIT. I THOUGHT I WAS DOING BUSINESS WITH AN HONORABLE BUSINESS BECAUSE I HAD FOR MANY YEARS. I'M NOT ANGRY YET, BUT I SURE AM DISAPPOINTED. GOD BLESS AND HAVE A GREAT DAYComplaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]
Dear Revdex.comI HAVE BEEN DOING BUSINESS IN ROSWELL FOR OVER YEARS AND IN THAT TIME IF A BUSINESS IS GOING TO NEED TO CHARGE ME MORE THAN AGREED UPON, I GET A CALL NO SUCH THING OCURED I AM NOT RESPONSIBLE FOR HOW BUSY THEY ARE AND I TOLD THE LADY A TIP WOULD BE PAID AND SINCE I AM A MAN OF MY WORD, I DID NO REGRETS HOWEVER, THE PRICE AGREED UPON WAS NOT WHAT I WAS CHARGED AND THERE WERE NO IF'S INVOLVED IN THE AGREEMENT THAT CAME UP WITHOUT MY KNOWLEDGE AND IN MY VIEW, IF THIS WAS DONE TO ME, THEN IT IS A PRACTICE THAT SHOULD STOP AND THAT IS THE REASON YOU WERE CONTACTED IT IS NOT ACCEPTABLE WAY TO DO BUSINESS IN ROSWELL, NEW MEXICO I HAVE BEEN HERE SINCE SO I KNOW HOW BUSINESS IS DONE IN THIS CITYRATIONALIZATIONS DON'T WORK NOW, I AM BEGINNING TO FEEL A NEED TO CONTACT THE ROSWELL DAILY RECORD BECAUSE THEY HAVE AGGRAVATED ME A BIT I THOUGHT I WAS DOING BUSINESS WITH AN HONORABLE BUSINESS BECAUSE I HAD FOR MANY YEARSI'M NOT ANGRY YET, BUT I SURE AM DISAPPOINTEDGOD BLESS AND HAVE A GREAT DAYComplaint: [redacted] I am rejecting this response because: Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
Upon reading the complaint from Mr*** ***, stating he was overchargedHe was aware that our company is extremely busy & we would try to get his vehicle on said daysBecause of our busy hours & # of emergency calls we did not get to his vehicleHe was given a quote of $90- an hour
labor & $45- a cylto rekeyI took hours to take all the locks out (3) & rekey & then put back togetherI don’t understand how he feels he’s been over charged when he in addition gave the tech a $tip.Thank You-
Dear Revdex.comI HAVE BEEN DOING BUSINESS IN ROSWELL FOR OVER 60 YEARS AND IN THAT TIME IF A BUSINESS IS GOING TO NEED TO CHARGE ME MORE THAN AGREED UPON, I GET A CALL. NO SUCH THING OCURED. I AM NOT RESPONSIBLE FOR HOW BUSY THEY ARE AND I TOLD THE LADY A TIP WOULD BE PAID AND SINCE I AM A MAN OF MY WORD, I DID. NO REGRETS. HOWEVER, THE PRICE AGREED UPON WAS NOT WHAT I WAS CHARGED AND THERE WERE NO IF'S INVOLVED IN THE AGREEMENT. THAT CAME UP WITHOUT MY KNOWLEDGE AND IN MY VIEW, IF THIS WAS DONE TO ME, THEN IT IS A PRACTICE THAT SHOULD STOP AND THAT IS THE REASON YOU WERE CONTACTED. IT IS NOT ACCEPTABLE WAY TO DO BUSINESS IN ROSWELL, NEW MEXICO. I HAVE BEEN HERE SINCE 1947 SO I KNOW HOW BUSINESS IS DONE IN THIS CITY. RATIONALIZATIONS DON'T WORK. NOW, I AM BEGINNING TO FEEL A NEED TO CONTACT THE ROSWELL DAILY RECORD BECAUSE THEY HAVE AGGRAVATED ME A BIT. I THOUGHT I WAS DOING BUSINESS WITH AN HONORABLE BUSINESS BECAUSE I HAD FOR MANY YEARS. I'M NOT ANGRY YET, BUT I SURE AM DISAPPOINTED. GOD BLESS AND HAVE A GREAT DAYComplaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]