Allied Plumbing & Heating, Inc.

Revdex.com Dispute Resolution Department:Allied Plumbing Heating and Cooling was contacted by complainant Saturday June 2017, via our after hours answering serviceThe technician arrived at the residence, evaluated the AC unit, and determined the capacitor was bad, which he replaced and added Lbs R
refrigerantthe unit was over heated and would not re-start until the safety limit had cooled enough to allow operationThis was invoice and was paid by customer.The next call received, was Wednesday, July 19, at which time the technician arrived at the residence, evaluated the air conditioner, and determined all refrigerant had leaked out of said unitAt this time the technician discussed with the customer that a leak check would not be necessary, as all refrigerant had leaked out in a weeks time spanThe technician then brought the information back to the office and handed that information to our Installation departmentThe installation department quoted the customer a price of $for replacementAllied Plumbing and Heating does not have an in-house finance department and thus explained to the customer we could provide a 3rd party leasing option and provided a date of July for installCustomer said she was going to call backCustomer called back later that afternoon and stated she was going to look at other options for financingWe did not hear back, so we billed the $minimum service fee accordingly.We will credit the $minimum service fee from Invoice and there will be no charge to the customer. *** ***Allied Plumbing Heating and Cooling