Thank you for your recent letter regarding the complaint submitted to your organization by [redacted]. Zotec Partners, LLC provides medical billing management services on behalf of NRAD Medical Associates PC. As such, I am responding to your inquiry on their behalf. it is our mutual goal to...
provide accurate and timely billing services in a satisfying manner to the patients of NRAD Medical Associates PC.Our review of the patient's account has resulted in these findings:Received fax from doctors office on 09/1/15 with doctors order including new diagnosis information
As a result of these findings, we have taken the following corrective actions:
Updated diagnosis code per review of faxed doctors orderLeft message for patient on their phone *4 listed on account
We apologize for the inconvenience this has caused [redacted]. At this time, we request you close this complaint as we have resolved it in a satisfactory manner.
If you have any questions, please feel free to contact me by e-mail at r[redacted]@zotecpartners.com
Renee A[redacted]
Billing ManagerZotec Partners
Thank you for your recent letter regarding the complaint submitted to your organization by [redacted]. Zotec Partners, LLC provides medical billing management services on behalf of NRAD Medical Associates PC. As such, I am responding to your inquiry on their behalf. it is our mutual goal to...
provide accurate and timely billing services in a satisfying manner to the patients of NRAD Medical Associates PC.Our review of the patient's account has resulted in these findings:Received fax from doctors office on 09/1/15 with doctors order including new diagnosis information
As a result of these findings, we have taken the following corrective actions:
Updated diagnosis code per review of faxed doctors orderLeft message for patient on their phone *4 listed on account
We apologize for the inconvenience this has caused [redacted]. At this time, we request you close this complaint as we have resolved it in a satisfactory manner.
If you have any questions, please feel free to contact me by e-mail at r[redacted]@zotecpartners.com
Renee A[redacted]
Billing ManagerZotec Partners