Thank you for your recent letter regarding the complaint submitted to your organization by [redacted] Zotec Partners, LLC provides medical billing management services on behalf of NRAD Medical Associates PCAs such, I am responding to your inquiry on their behalfit is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of NRAD Medical Associates PC.Our review of the patient's account has resulted in these findings:Received fax from doctors office on 09/1/with doctors order including new diagnosis information As a result of these findings, we have taken the following corrective actions: Updated diagnosis code per review of faxed doctors orderLeft message for patient on their phone *listed on account We apologize for the inconvenience this has caused [redacted] At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at r [redacted] @zotecpartners.com Renee A [redacted] Billing ManagerZotec Partners
Thank you for your recent letter regarding the complaint submitted to your organization by [redacted] Zotec Partners, LLC provides medical billing management services on behalf of NRAD Medical Associates PCAs such, I am responding to your inquiry on their behalfit is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of NRAD Medical Associates PC.Our review of the patient's account has resulted in these findings:Received fax from doctors office on 09/1/with doctors order including new diagnosis information As a result of these findings, we have taken the following corrective actions: Updated diagnosis code per review of faxed doctors orderLeft message for patient on their phone *listed on account We apologize for the inconvenience this has caused [redacted] At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at r [redacted] @zotecpartners.com Renee A [redacted] Billing ManagerZotec Partners