ALLIED RECYCLING CENTER, INC

Response to ComplaintWe disagree with *** ***’s complaint.The original offer of $was contingent upon the wheels and tires being left intact and operable on the vehicleThis is important to our company because we resell used auto parts, and we must perform testing in order to resell the major
parts (ie: transmission/engine)We require the wheels and tires to perform the testing.We reduced the offer to $after hearing that the owner wanted to keep the wheels and tiresThis value was based on the ability to resell other parts off the vehicleCustomer informed us that the *** SUV had hit a tree in the front and that it was the only damage.Upon arrival, the vehicle was in the following condition: see picturesThe customer misrepresented the damage to the vehicleThis damage is much worse than just hitting a treeThe tree had to fall on the vehicleThere were almost no resale body parts on the vehicleWe believe that we were more than fair in offering the customer the $If we had known the extent of the damage on the vehicle up front, then we would have never quoted the $or the $325.Please run this by the customer for clarificationI believe it was a misunderstanding.Regards,*** ***General ManagerAllied Recycling CenterCell: (*** ***Office: (*** ***Fax: (*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.  
Regards,
[redacted]