[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Business said she has discussed the situation with the customer, business explained they did not get her email and apologized, and also had been out sick. The customer's call should have been sent to someone else to see if they could help, but business has address this with staff. Customer's windows...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Business said she has discussed the situation with the customer, business explained they did not get her email and apologized, and also had been out sick. The customer's call should have been sent to someone else to see if they could help, but business has address this with staff. Customer's windows...
have been installed and she should be happy now.