Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]i do not an accept this resolution because KPM is the acting representative of the ownerThey accepted my security deposit, was the recipient of all rent payments, and also managed the move in and move out checklistMy remainder of my security deposit was returned to me by Katy Property Management, therefore they are the responsible party holding my security deposit illegallyAll pool repairs performed were billed to Katy Property Management Regards, [redacted]
Per [redacted] ***, we are not responsible for the decision that the owner makes regarding the refund of the depositTherefore, we demand that this complaint be removedAlso, per my knowledge, the complainant is already taking the owner to small claims' court to dispute this with the owner directlySmall claims' court is where this should be disputed
I am attaching your lease for your reviewThe lease was signed by the owner and is who your agreement was withThe lease is what outlines the items that you can be charged forWe were the owner's representative during the duration of the lease however we do not make the final decisions in regards to the refundWe would like this complaint removed due to this
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint I reject this as the deposit was paid to and withheld by Katy Property ManagementI have been communicating with them directly, not the owner of the property Regards,
Please be advised that the Texas Law states that we have days from the time your lease expires AND you give us your forwarding address to send back the refund/itemizationYou did not give us your forwarding address until September 22nd, which I have written proof ofWe would like this complaint
removed due to the fact that the carpets were not left in the same condition that they were given to the tenant inPer the lease, it states that the tenant must have the home cleanedThe carpets were not cleanThere were multiple stains left on the carpet and we have pictures, that have a timestamp on them, taken on September 1st as proof of thisThe owner who we have it in our system to contact is the wife, and she is currently out of the country not that any of that even matters
We would like for this complaint to be removed due to the evidence providedThe photos of the walkthrough have been provided through the link*** *** At this time we are standing firm on the charges from the itemization
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve the issueAgain as stated, Katy Property Management is the holder of the security depositIt is their responsibility to contact the owner and negotiate an agreement to satisfy our complaint
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
The charges on the itemization will standThe house was in horrible shape compared to how the tenant was given the home, which is noted on the Inventory and Condition form that the tenant filled out upon move inThe owner has to pay above and beyond what was charged to the tenant for paint,
carpets, and repairs throughout the home. The tenant was only charged what he was responsible forOver photos can be providedupon request
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.The rental agreement is between myself and the owner of the property but KPM is the owners designated agentAlthough it may be the owners decision KPM is the one withholding the fundsTherefore both parties are yo be he for violations of the law concerning the funds of my security depositWe will be filing against both the owner and KPM for the remaing deposit and additional compensation as allowed by the Texas law.
Regards, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...
have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]i do not an accept this resolution because KPM is the acting representative of the owner. They accepted my security deposit, was the recipient of all rent payments, and also managed the move in and move out checklist. My remainder of my security deposit was returned to me by Katy Property Management, therefore they are the responsible party holding my security deposit illegally. All pool repairs performed were billed to Katy Property Management.
Regards,[redacted]
have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.
I reject this as the deposit was paid to and withheld by Katy Property Management. I have been communicating with them directly, not the owner of the property.
Regards,
We would like this complaint removed because the owner made the decision to keep the tenant's security deposit, Katy Property Management had nothing to do with the decision.
Per [redacted], we are not responsible for the decision that the owner makes regarding the refund of the deposit. Therefore, we demand that this complaint be removed. Also, per my knowledge, the complainant is already taking the owner to small claims' court to dispute this with the owner directly. Small claims' court is where this should be disputed.
We would like this complaint removed because we did not complete the make ready. The owner did the make ready and told us the items to deduct from the deposit. If the complainant would like to dispute further, he will need to take the owner to small claims' court.
Katy Property Management did have the vendor go out to the property to repair the issues with the pool pump, per the owner's request. We do not make any decisions about the refund of a tenant's deposit unless the owner tells us to do so. Again, we request that this complaint be removed because our contract with the owner states that we are not held responsible for any claim against the owner due to the dispute of a tenant's security deposit refund.
I am attaching your lease for your review. The lease was signed by the owner and is who your agreement was with. The lease is what outlines the items that you can be charged for. We were the owner's representative during the duration of the lease however we do not make the final decisions in regards to the refund. We would like this complaint removed due to this.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Please see the attached bill for the pool repair. As you can see it was not billed to the owner, it was billed to Katy Property Management
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]i do not an accept this resolution because KPM is the acting representative of the ownerThey accepted my security deposit, was the recipient of all rent payments, and also managed the move in and move out checklistMy remainder of my security deposit was returned to me by Katy Property Management, therefore they are the responsible party holding my security deposit illegallyAll pool repairs performed were billed to Katy Property Management Regards, [redacted]
Per [redacted] ***, we are not responsible for the decision that the owner makes regarding the refund of the depositTherefore, we demand that this complaint be removedAlso, per my knowledge, the complainant is already taking the owner to small claims' court to dispute this with the owner directlySmall claims' court is where this should be disputed
I am attaching your lease for your reviewThe lease was signed by the owner and is who your agreement was withThe lease is what outlines the items that you can be charged forWe were the owner's representative during the duration of the lease however we do not make the final decisions in regards to the refundWe would like this complaint removed due to this
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint I reject this as the deposit was paid to and withheld by Katy Property ManagementI have been communicating with them directly, not the owner of the property Regards,
Please be advised that the Texas Law states that we have days from the time your lease expires AND you give us your forwarding address to send back the refund/itemizationYou did not give us your forwarding address until September 22nd, which I have written proof ofWe would like this complaint
removed due to the fact that the carpets were not left in the same condition that they were given to the tenant inPer the lease, it states that the tenant must have the home cleanedThe carpets were not cleanThere were multiple stains left on the carpet and we have pictures, that have a timestamp on them, taken on September 1st as proof of thisThe owner who we have it in our system to contact is the wife, and she is currently out of the country not that any of that even matters
We would like for this complaint to be removed due to the evidence providedThe photos of the walkthrough have been provided through the link*** *** At this time we are standing firm on the charges from the itemization
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve the issueAgain as stated, Katy Property Management is the holder of the security depositIt is their responsibility to contact the owner and negotiate an agreement to satisfy our complaint
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
The charges on the itemization will standThe house was in horrible shape compared to how the tenant was given the home, which is noted on the Inventory and Condition form that the tenant filled out upon move inThe owner has to pay above and beyond what was charged to the tenant for paint,
carpets, and repairs throughout the home. The tenant was only charged what he was responsible forOver photos can be providedupon request
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.The rental agreement is between myself and the owner of the property but KPM is the owners designated agentAlthough it may be the owners decision KPM is the one withholding the fundsTherefore both parties are yo be he for violations of the law concerning the funds of my security depositWe will be filing against both the owner and KPM for the remaing deposit and additional compensation as allowed by the Texas law.
Regards, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...
have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]i do not an accept this resolution because KPM is the acting representative of the owner. They accepted my security deposit, was the recipient of all rent payments, and also managed the move in and move out checklist. My remainder of my security deposit was returned to me by Katy Property Management, therefore they are the responsible party holding my security deposit illegally. All pool repairs performed were billed to Katy Property Management.
Regards,[redacted]
Revdex.com:
I...
have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.
I reject this as the deposit was paid to and withheld by Katy Property Management. I have been communicating with them directly, not the owner of the property.
Regards,
We would like this complaint removed because the owner made the decision to keep the tenant's security deposit, Katy Property Management had nothing to do with the decision.
Per [redacted], we are not responsible for the decision that the owner makes regarding the refund of the deposit. Therefore, we demand that this complaint be removed. Also, per my knowledge, the complainant is already taking the owner to small claims' court to dispute this with the owner directly. Small claims' court is where this should be disputed.
We would like this complaint removed because we did not complete the make ready. The owner did the make ready and told us the items to deduct from the deposit. If the complainant would like to dispute further, he will need to take the owner to small claims' court.
Katy Property Management did have the vendor go out to the property to repair the issues with the pool pump, per the owner's request. We do not make any decisions about the refund of a tenant's deposit unless the owner tells us to do so. Again, we request that this complaint be removed because our contract with the owner states that we are not held responsible for any claim against the owner due to the dispute of a tenant's security deposit refund.
I am attaching your lease for your review. The lease was signed by the owner and is who your agreement was with. The lease is what outlines the items that you can be charged for. We were the owner's representative during the duration of the lease however we do not make the final decisions in regards to the refund. We would like this complaint removed due to this.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Please see the attached bill for the pool repair. As you can see it was not billed to the owner, it was billed to Katy Property Management
Regards,
[redacted]