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Alloway Reviews (3)

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below My Name AND phone number was on the package labelUnfortunately I threw it awayWhen I called [redacted] immediately following my call to Wrap and Mail, she was able to look up my tracking number and there was my label WITH MY NAME AND PHONE NUMBERThe woman at the Wrap place could have done the same.I was not aware you had to call and tell people you had a package to be deliveredI assumed if you put your name and phone number on the shipping label they would know to call youAs for the address, that was my mistakeI put south instead of northNo big dealThis is a small town.As for their comment about my doing this because I did want to pay was mean! I know you have to pay for servicesThey will never be used by me again and I made sure everyone knows about their unprofessional waysI wish I had not threw the label away [redacted] went above and beyond in helping me receive my packageThey get a Star from meRegards, [redacted]

The package was not delivered to our store it was delivered to [redacted] To the Pharmacy they called us and said a package was there with our store name, we are at [redacted]. we drove down there the next day and pick up the package it had a name on it but no...

phone # we looked in our system to see if the name was there it was not we looked in the phone book it was not there. We sent it back on Friday.  She never contact us about having a package sent or during the time that package was in transit.  She didn't see the package so how can she say what was on the package. When people have packages sent to us they call and let us know that one is coming, there is a fee for receiving packages, you don't even call to see if there is a fee or how much it is.[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My Name AND phone number was on the package label. Unfortunately I threw it away. When I called [redacted] immediately following my call to Wrap and Mail, she was able to look up my tracking number and there was my label WITH MY NAME AND PHONE NUMBER. The woman at the Wrap place could have done the same.I was not aware you had to call and tell people you had a package to be delivered. I assumed if you put your name and phone number on the shipping label they would know to call you. As for the address, that was my mistake. I put south instead of north. No big deal. This is a small town.As for their comment about my doing this because I did want to pay was mean! I know you have to pay for services. They will never be used by me again and I made sure everyone knows about their unprofessional ways. I wish I had not threw the label away. [redacted] went above and beyond in helping me receive my package. They get a 5 Star from me. Regards,
[redacted]

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