I am shocked and disappointed that Ms *** is complaining to the Revdex.com in the first placeShe wasn't even the customer who purchased the windows from Hi tech in the first placeAs a matter of fact, Ms *** has not made a single purchase from Hi TechShe is not even a Hi Tech customerThe person
who purchased the windows (over years ago) was the previous owner of the property! Hi Tech has no written or contractual obligation to service Ms *** whatsoever.Hi Tech in good faith has been trying to help her get this problem solvedHi Tech did not even charge for the initial visit to her property which by the way had to work around both her and her husbands work schedulesThey were both made well aware that the factory could take a very long time to respond to their inquiryMs *** has been made aware of this each time she has calledHonestly, the complaint should be made against *** not Hi TechHi Tech has done nothing wrong here.Please refer *** *** to the manufacturer of the windows who carry the warranty NOT Hi TechThe Manufacturer's name is ***/*** ***.The phone # ###-###-#### PO Box *** *** OH ***She may have better luck than we have hadDue to the nature of this frivoulous complaint, Hi Tech is no longer interested in trying to assist Ms *** with aquiring the materials to solve her issue with her windows. If Ms *** would like Hi Tech to install the windows after she gets them from *** the pricing would $per window installed.Thank you, *** *** (Owner)
[redacted] (the manufacture) is going through some factory challenges (see attached letter on following email) which delayed [redacted]'s windows being deliveredAfter we installed last month, 1 window was determined not to fit properly so we ordered a new one which took awhile to come in.I'm happy to say the...
installation took place today so everything should be complete.
I am shocked and disappointed that Ms *** is complaining to the Revdex.com in the first placeShe wasn't even the customer who purchased the windows from Hi tech in the first placeAs a matter of fact, Ms *** has not made a single purchase from Hi TechShe is not even a Hi Tech customerThe person
who purchased the windows (over years ago) was the previous owner of the property! Hi Tech has no written or contractual obligation to service Ms *** whatsoever.Hi Tech in good faith has been trying to help her get this problem solvedHi Tech did not even charge for the initial visit to her property which by the way had to work around both her and her husbands work schedulesThey were both made well aware that the factory could take a very long time to respond to their inquiryMs *** has been made aware of this each time she has calledHonestly, the complaint should be made against *** not Hi TechHi Tech has done nothing wrong here.Please refer *** *** to the manufacturer of the windows who carry the warranty NOT Hi TechThe Manufacturer's name is ***/*** ***.The phone # ###-###-#### PO Box *** *** OH ***She may have better luck than we have hadDue to the nature of this frivoulous complaint, Hi Tech is no longer interested in trying to assist Ms *** with aquiring the materials to solve her issue with her windows. If Ms *** would like Hi Tech to install the windows after she gets them from *** the pricing would $per window installed.Thank you, *** *** (Owner)
[redacted] (the manufacture) is going through some factory challenges (see attached letter on following email) which delayed [redacted]'s windows being deliveredAfter we installed last month, 1 window was determined not to fit properly so we ordered a new one which took awhile to come in.I'm happy to say the...
installation took place today so everything should be complete.