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Review: As we all know the hail storm in May caused a lot of damage. I was forced to change insurance companies when [redacted] sold my loan to [redacted]. Like so many people my roof had to be replaced. The adjustor came, sent paper work, and the work was done in July. They sent the first check fairly quick, but we are still dealing with the depreciation check. On my proof of loss statement they gave me $1582.32 BUT yesterday I get a email from the adjustor with a "science of adjusting" statement, that drops my depreciation to $178.88...When I had my house painted, I had my garage door done at the same time. They deducted $58.33 for the door, that would leave $1523.99. The adjustor said it was up to me to bring the roof to code, so they deducted that from my depreciation, that's another $887.95. I feel since I paid my roofer more then what they allowed me, that I'm having to pay for the up to code twice. This is my first home, and my first claim, I probably made some mistakes, but I feel I'm getting the short end of the stick here. My roofer and adjustor did not see eye to eye. It seemed like we had to jump through hoops for him. I have filed with the [redacted], of [redacted] and now with [redacted] is the adjusting firm. [redacted] was the adjustor.Desired Settlement: I need to get back what is owed....$1523.99.

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Description: Insurance Services, Insurance Agencies and Brokerages (NAICS: 524210)

Address: 300 Arboretum Place suite 410, Richmond, Virginia, United States, 23236


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