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AllSaints Reviews (1)

Review: Bought 270 dollar shoes. Broke after less than 2 months. Store refused to repair, replace or refund, even thought the inner side of the front of the shoe has a hole in it, after only a short period of use. The were bought in the NYC retail store (also called AllSaints). At time of purchase, I Specifically asked if I could exchange them at the [redacted] location if any problems were to occur, and they said I could definitiely do so. I am very disappointed in the service I got when the shoes turned out to be of poorer quality than expected, and that anyone would expect at that price.Desired Settlement: I would expect a high quality store like this to offer some kind of compensation, either in the form of refund, repair or replacement. The shoes seemed to be of a high quality and I was initially very satisfied with them, but they quickly started to break after wearing them for only 1 month.I sincerely hope that AllSaints will offer a compensation.

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Description: Clothing - Retail

Address: 3235 M St NW, Washington, District of Columbia, United States, 20007-3616

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