Allstar Motors, Inc.

Customer did not request any repairs after test drive at time of deliveryState records do not indicate they were aware of any repairs/damage when title issued as late as March of There were no records at time we purchased or sold vehicle as to status of vehicle being deemed a total loss
either with the state of Missouri or on the third-party reportA mutual resolution is in process

Vehicle was purchased 11/13/with a day/1,mile limited warrantyAn alleged engine problem was not brought to our attention until 04/18/which was out of warranty range, not only by date, but the excessive mileage reportedWe did offer to help find possible discounts on parts and labor
for the engine repair before the customer became irate and we no longer felt comfortable working with the situationAs far as the bumper repair, that was not brought to our attention until 03/22/and there is no record in file, and we are not familiar with “return slips”Furthermore, on 04/28/the cobuyer made contact with our office agreeing to and understanding of our positionSince the customer disagrees with the facts as we have documented, we feel the dispute resolution program with the Revdex.com would be helpful

The vehicle was purchased 11/11/16 with a 30 day/1,000 mile limited warranty. The customer did not make us aware of any transmission concerns or required repairs until 4/7/17 and 9,609 miles later. We have offered an extension of the original limited warranty for 30 days and also assistance to the...

customer in shopping for competitive repair quotes without any cooperation from the customer.

Initial Business Response /* (1000, 5, 2015/06/25) */
We have never offered loaner cars. The vehicle is out of warranty, however, we are willing to have the customer bring it in for a free, proper diagnostic within 10 days from today and offer a 25% discount on parts and labor within 30 days from...

today if repairs are in fact needed.