Allstate Appliance Repair & Sales

The ice maker was returned two weeks ago and that issue has been settled with the costumer melanie little and was left inside the garage as she had said

on march we talked to [redacted] and she was very understanding women we told her that the part was on order and that the part was on back order through the manufacture and that ill take at least days for the part to get here at our shop she was ok with that we really apologize for any misunderstanding or communication we will do everything on our side to fix the problem or if we have to replace the washer to keep the costumer happy

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me with the following caveat; Your above stated solution to this problem is satisfactory as long as you indeed follow through with itYou stated the part is on back order and will not be available for daysThat means I should hear from you on May 18,If that happens, I will be completely satisfied with your solution Regards, [redacted] ***

we are sorry for the inconvenience we where in a process of moving at that time and misplaced invoices but we are more than happy to give an invoice .we We already contacted the costumer to let him know that he will get a written invoice on what he paid and warranty

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me
Regards,
*** *** I did receive my ice maker after having my lawyer speak to him I'm having two appliances repaired over again that were incorrectly repaired I did pay to have ice Maker repaired by this co and all I got was it being in his possession for six months

The issue has been completed on 12-5-and you are more than welcome to contact the customerIt turned out to be a detective part after replacing the new part again fridge is back to normalThank you very much and we are doing our best to keep customers happy

on march 18 2016 we talked to [redacted] and she was very understanding women we told her that the part was on order and that the part was on back order through the manufacture and that ill take at least 60 days for the part to get here at our shop she was ok with that . we really apologize for any...

misunderstanding or communication we will do everything on our side to fix the problem or if we have to replace the washer to keep the costumer happy .

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me with the following caveat; Your above stated solution to this problem is satisfactory as long as you indeed follow through with it. You stated the part is on back order and will not be available for 60 days. That means I should hear from you on May 18,2016. If that happens, I will be completely satisfied with your solution.
Regards,
[redacted]

we are sorry for the inconvenience we where in a process of moving at that time and misplaced invoices but we are more than happy to give an invoice .we We already contacted the costumer to let him know that he will get a written  invoice on what he paid and warranty .

The ice maker was returned two weeks ago and that issue has been settled with the costumer melanie little and was left inside the garage as she had said.