The charge was for the inspection of the machineThe inspection took minand all test's passedThe warranty on the machine does not cover the cost of the inspection if there was no problem found
I did not authorize any tests. I brought the item in to be checked specifically under...
warranty. I stated this when I brought the welder in. If they wanted to do unauthorized work, they had my cell phone number and they were obligated to call and get my permission before proceeding. The employee tried out the welder, found that it was working perfectly and then decided on his own to go ahead and do unnecessary, unauthorized work when he could see that it was working as it was supposed to work. I should not have been charged for this. The extra work should not have been done in the first place.
The charge was for the inspection of the machineThe inspection took minand all test's passedThe warranty on the machine does not cover the cost of the inspection if there was no problem found
I did not authorize any tests. I brought the item in to be checked specifically under...
warranty. I stated this when I brought the welder in. If they wanted to do unauthorized work, they had my cell phone number and they were obligated to call and get my permission before proceeding. The employee tried out the welder, found that it was working perfectly and then decided on his own to go ahead and do unnecessary, unauthorized work when he could see that it was working as it was supposed to work. I should not have been charged for this. The extra work should not have been done in the first place.