This particular vehicle was impounded for displaying expired license plates on private propertyThe [redacted] Condo association has parking rules and regulations that the residents must follow to park on the private property- see attached for rulesPlease note " vehicles must DISPLAY valid plates / stickers.Also attached is pictures to prove that the vehicle impounded did NOT display current plates at the time of tow or the extension that complainant mentionsHowever, the complainant did show a renewal / plate extension when they came to retrieve the vehicle so as a courtesy we reduced the towing fee by $The complainant has already received a discount and have discussed this with them via phoneI would be happy to discuss further to mediate and can be reached at ###-###-####.Dwight G [redacted] II
The complainants vehicle was towed for trespassing on private property without consent This is the first that I've heard of ''something missing'' from the vehicle Is it possible that the vehicle was broke into while left unattended? Complainant did not provide any specific amount or description of items in his compliantWithout a specific list of so called items / money that is missing, I am requesting the Revdex.com to close this caseIn my opinion, the Revdex.com is not the agency to report stolen itemsI would recommend contacting the local police department to resolve.If complainant would like to discuss further, I can be reached at ###-###-####.Sincerely,Dwight G [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The pictures of the signs in the attachment do clearly state that there is hour parking and towing is enforced and there are instructions on the meter which I do not dispute What I dispute is that there is not adequate signage or communication that the garage is metered parking There is nothing to indicate to the drivers that action must be taken at the meter Image [redacted] is posted off to the side on a door to enter into the apartment complex, not visible to retail shoppers, only complex residents entering that door In fact I had to search the entire level of the garage to find the sign I did not reset the meter because I did not have any instructions directing me to a meter Nor was I parked for more than hours, which the cameras in the garage can prove The entrance to the garage advertises FREE hour parking for retail customers It does not advertise Free hour metered parking Regards, [redacted] ***
From: Dwight< [redacted] @dominiontowing.com>Date: Tue, Jan 19, at 10:AMSubject: complaint ID [redacted] To: [redacted] < [redacted] @myRevdex.com.org>Cc: [redacted] @dominiontowing.comGood Morning [redacted] ,I have tried responding via the Revdex.com website but I keep receiving an error message.Unfortunately I was not able to pull this tow ticket up originally because a different person paid for the car and the complainant provided an incorrect addressThe vehicle was towed from the old [redacted] at [redacted] , not a doctors office as stated by complainantI've attached pictures taken prior to tow- you will notice the long scratch is preexisting on the passenger side door / side, as well as the vehicle parked at [redacted] at [redacted] .However, I am unable to see the alleged damage on the splash guard, as there is dirt and debris in pictures provided by complainant I would be glad to inspect in person, complainant will need to contact my office to set up an appointment.This vehicle was parked unattended in a vacant lot in which numerous possibilities could have caused the claimed damage.If the complainant does not agree, I recommend for them to contact their insurance company about the damage, not the Revdex.com.I don't believe the Revdex.com would have any way to determine who is at fault on a damage claim and am requesting this case to be closed as such.Dwight G [redacted] office ###-###-####-- Dwight G [redacted] **Dominion Towing, INC.PO Box ***Lorton, VA ***Office ###-###-####Fax ###-###-####Please visit us at WWW.DOMINIONTOWING.COM
[To assist us in bringing this matter to a close,... you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: 1. Copy of bill provided.2. Pictures of damage a/ to car bottom splash part, b/ to car body Regards, [redacted]
The rules and regulations are provided to the residents when they receive their parking decals and sign their lease with the apartmentsThere is separate parking areas at this particular propertyOne is specified for residents and the other is strictly for retail patrons that do not have a parking permitif you are a resident and have a permit, you have access to more parking levels than a patron that does not have a permitSigns are posted Complainant is not happy with the regulations BUT Dominion Towing does not make or set the rulesI believe their complaint should be addresses elsewhere.The complainant also admitted that it was his fault and parked incorrectlyHowever, I am willing to review the receipt to see if any reductions can be provided.Please provide the receipt to [redacted] @dominiontowing.comOr call [redacted] Dwight G [redacted]
This particular vehicle was impounded for displaying expired license plates on private propertyThe [redacted] Condo association has parking rules and regulations that the residents must follow to park on the private property- see attached for rulesPlease note " vehicles must DISPLAY valid plates / stickers.Also attached is pictures to prove that the vehicle impounded did NOT display current plates at the time of tow or the extension that complainant mentionsHowever, the complainant did show a renewal / plate extension when they came to retrieve the vehicle so as a courtesy we reduced the towing fee by $The complainant has already received a discount and have discussed this with them via phoneI would be happy to discuss further to mediate and can be reached at ###-###-####.Dwight G [redacted] II
The complainants vehicle was towed for trespassing on private property without consent This is the first that I've heard of ''something missing'' from the vehicle Is it possible that the vehicle was broke into while left unattended? Complainant did not provide any specific amount or description of items in his compliantWithout a specific list of so called items / money that is missing, I am requesting the Revdex.com to close this caseIn my opinion, the Revdex.com is not the agency to report stolen itemsI would recommend contacting the local police department to resolve.If complainant would like to discuss further, I can be reached at ###-###-####.Sincerely,Dwight G [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The pictures of the signs in the attachment do clearly state that there is hour parking and towing is enforced and there are instructions on the meter which I do not dispute What I dispute is that there is not adequate signage or communication that the garage is metered parking There is nothing to indicate to the drivers that action must be taken at the meter Image [redacted] is posted off to the side on a door to enter into the apartment complex, not visible to retail shoppers, only complex residents entering that door In fact I had to search the entire level of the garage to find the sign I did not reset the meter because I did not have any instructions directing me to a meter Nor was I parked for more than hours, which the cameras in the garage can prove The entrance to the garage advertises FREE hour parking for retail customers It does not advertise Free hour metered parking Regards, [redacted] ***
From: Dwight< [redacted] @dominiontowing.com>Date: Tue, Jan 19, at 10:AMSubject: complaint ID [redacted] To: [redacted] < [redacted] @myRevdex.com.org>Cc: [redacted] @dominiontowing.comGood Morning [redacted] ,I have tried responding via the Revdex.com website but I keep receiving an error message.Unfortunately I was not able to pull this tow ticket up originally because a different person paid for the car and the complainant provided an incorrect addressThe vehicle was towed from the old [redacted] at [redacted] , not a doctors office as stated by complainantI've attached pictures taken prior to tow- you will notice the long scratch is preexisting on the passenger side door / side, as well as the vehicle parked at [redacted] at [redacted] .However, I am unable to see the alleged damage on the splash guard, as there is dirt and debris in pictures provided by complainant I would be glad to inspect in person, complainant will need to contact my office to set up an appointment.This vehicle was parked unattended in a vacant lot in which numerous possibilities could have caused the claimed damage.If the complainant does not agree, I recommend for them to contact their insurance company about the damage, not the Revdex.com.I don't believe the Revdex.com would have any way to determine who is at fault on a damage claim and am requesting this case to be closed as such.Dwight G [redacted] office ###-###-####-- Dwight G [redacted] **Dominion Towing, INC.PO Box ***Lorton, VA ***Office ###-###-####Fax ###-###-####Please visit us at WWW.DOMINIONTOWING.COM
[To assist us in bringing this matter to a close,... you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: 1. Copy of bill provided.2. Pictures of damage a/ to car bottom splash part, b/ to car body Regards, [redacted]
The rules and regulations are provided to the residents when they receive their parking decals and sign their lease with the apartmentsThere is separate parking areas at this particular propertyOne is specified for residents and the other is strictly for retail patrons that do not have a parking permitif you are a resident and have a permit, you have access to more parking levels than a patron that does not have a permitSigns are posted Complainant is not happy with the regulations BUT Dominion Towing does not make or set the rulesI believe their complaint should be addresses elsewhere.The complainant also admitted that it was his fault and parked incorrectlyHowever, I am willing to review the receipt to see if any reductions can be provided.Please provide the receipt to [redacted] @dominiontowing.comOr call [redacted] Dwight G [redacted]