Alltech Satellites

April 7, RE:? Customer Complaint ? To whom it may concern, ? In January 2016, The Lodge leasing office received a bubble wrapped envelope with keys enclosed for the residents apartment.? Payment was not received for the month of January and late fees were added to the account ledger according to the lease agreement.? A lease was signed for the dates of May 22, - July 31, 2016.? All residents who sign a lease are responsible for fulfilling the entire lease term.? Residents may perform a “Lease Takeover” in the event they want to terminate their lease.? I am unaware of any issues regarding a roommate situation that was unfavorable.? An ownership change took place in July and a new Property Manager was hired with the new management company at the same time.? ? ? After reviewing the resident file, it appears a copy of the lease was made and provided to the resident referring to roommate matching and selections made on the Resident Profile Sheet.? I am unable to provide feedback regarding conversations between the resident or applicants who applied for housing prior to our takeover? In summary, a collection process was started due to non-payment of rent and failure to fulfill the obligations listed in the lease contract signed on May 16, ? If you have any questions, please do not hesitate to contact me at 765-464-? Sincerely, ? ? Sara W [redacted] Executive Director The Lodge on the Trail Phone:? 765-464-

April 7, RE: Customer Complaint To whom it may concern, In January 2016, The Lodge leasing office received a bubble wrapped envelope with keys enclosed for the residents apartment Payment was not received for the month of January and late fees were added to the account ledger according to the lease agreement A lease was signed for the dates of May 22, - July 31, All residents who sign a lease are responsible for fulfilling the entire lease term Residents may perform a “Lease Takeover” in the event they want to terminate their lease I am unaware of any issues regarding a roommate situation that was unfavorable An ownership change took place in July and a new Property Manager was hired with the new management company at the same time After reviewing the resident file, it appears a copy of the lease was made and provided to the resident referring to roommate matching and selections made on the Resident Profile Sheet I am unable to provide feedback regarding conversations between the resident or applicants who applied for housing prior to our takeover In summary, a collection process was started due to non-payment of rent and failure to fulfill the obligations listed in the lease contract signed on May 16, If you have any questions, please do not hesitate to contact me at 765-464- Sincerely, Sara W [redacted] Executive Director The Lodge on the Trail Phone: 765-464-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** I have never even spoke with the Director who answered this complaint I sent a letter with the keys with a copy of the law protecting my rights The Lodge put me in a unsafe environment I have proof I talked to the manager of the complex I also have witnesses The law states I have a right to terminate a lease where I am unsafe

Consumer states that the business has contacted him directlyThe chairs have been delivered and the consumer is satisfied with their serviceConsumer considers the matter resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** I have never even spoke with the Director who answered this complaint I sent a letter with the keys with a copy of the law protecting my rights The Lodge put me in a unsafe environment I have proof I talked to the manager of the complex I also have witnesses The law states I have a right to terminate a lease where I am unsafe

April 7, RE: Customer Complaint To whom it may concern, In January 2016, The Lodge leasing office received a bubble wrapped envelope with keys enclosed for the residents apartment. Payment was not received for the month of January and late fees were added to the
account ledger according to the lease agreement. A lease was signed for the dates of May 22, - July 31, 2016. All residents who sign a lease are responsible for fulfilling the entire lease term. Residents may perform a “Lease Takeover” in the event they want to terminate their lease. I am unaware of any issues regarding a roommate situation that was unfavorable. An ownership change took place in July and a new Property Manager was hired with the new management company at the same time. After reviewing the resident file, it appears a copy of the lease was made and provided to the resident referring to roommate matching and selections made on the Resident Profile Sheet. I am unable to provide feedback regarding conversations between the resident or applicants who applied for housing prior to our takeover In summary, a collection process was started due to non-payment of rent and failure to fulfill the obligations listed in the lease contract signed on May 16, If you have any questions, please do not hesitate to contact me at 765-464- Sincerely, Sara W*** Executive Director The Lodge on the Trail Phone: 765-464-

April 7, 2017 RE:  Customer Complaint   To whom it may concern,   In January 2016, The Lodge leasing office received a bubble wrapped envelope with keys enclosed for the residents apartment.  Payment was not received for the month of January 2016 and late fees were added to the...

account ledger according to the lease agreement.  A lease was signed for the dates of May 22, 2015 - July 31, 2016.  All residents who sign a lease are responsible for fulfilling the entire lease term.  Residents may perform a “Lease Takeover” in the event they want to terminate their lease.  I am unaware of any issues regarding a roommate situation that was unfavorable.  An ownership change took place in July 2015 and a new Property Manager was hired with the new management company at the same time.     After reviewing the resident file, it appears a copy of the lease was made and provided to the resident referring to roommate matching and selections made on the Resident Profile Sheet.  I am unable to provide feedback regarding conversations between the resident or applicants who applied for housing prior to our takeover.   In summary, a collection process was started due to non-payment of rent and failure to fulfill the obligations listed in the lease contract signed on May 16, 2015.   If you have any questions, please do not hesitate to contact me at 765-464-1506.   Sincerely,     Sara W[redacted] Executive Director The Lodge on the Trail Phone:  765-464-1506