Hello How are you, I'm the Business owner and I'm sorry for your bad experience at my LocationThe [redacted] and I are truly sorryI haven't seen any pictures of the Cut but if this is the Guy that I'm thinking of, I recall that he had Blonde hair when he came in, once his hair was cut we noticed whelps and scars on his head as if his head was burned from a color or Perm solution that was applied to his head, the [redacted] tried to communicate that to himI wish you would've brought him back in so we could have assessed the SituationWe're more than happy to Refund your money if you were dissatisfied with our ServiceCall the Shop and ask for [redacted] I'm the Owner and I'll gladly do what I can to please youOnce again sorry for the InconvenienceMay God Bless Us AllThis Is what I replied to the Plaintiff on Yelp and we Resolved the Issue
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me The Business owner responded finally to a Yelp comment I made, and apologized, agreeing to refund the cost of the cut in total or provide another cut at a different location and/or with a different [redacted] free of charge We have opted for a refund
Hello How are you, I'm the Business owner and I'm sorry for your bad experience at my LocationThe [redacted] and I are truly sorryI haven't seen any pictures of the Cut but if this is the Guy that I'm thinking of, I recall that he had Blonde hair when he came in, once his hair was cut we noticed whelps and scars on his head as if his head was burned from a color or Perm solution that was applied to his head, the [redacted] tried to communicate that to himI wish you would've brought him back in so we could have assessed the SituationWe're more than happy to Refund your money if you were dissatisfied with our ServiceCall the Shop and ask for [redacted] I'm the Owner and I'll gladly do what I can to please youOnce again sorry for the InconvenienceMay God Bless Us AllThis Is what I replied to the Plaintiff on Yelp and we Resolved the Issue
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me The Business owner responded finally to a Yelp comment I made, and apologized, agreeing to refund the cost of the cut in total or provide another cut at a different location and/or with a different [redacted] free of charge We have opted for a refund