Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Sent: Monday, September 19, 9:AM Subject: Claim # [redacted] -Allura USAGood morning:I filed a complaint with Revdex.com at the above claim number and when I received the answer Allura that they would meet my request for a settlement you sent me an email asking if the case of settled or not I called and spoke with a lady in your department and told her that Allura said they would pay me the amount I was asking for a settlement but hadn't received it as of yet so didn't know how to answer She said I should wait until I received the check to let Revdex.com know the case was settled.It took Allura Until September 12, to send me the check and that was only after I had made repeated telephone calls regarding the check and when it would be sent I was told it was going out in the morning mail but never received it so when I called back I asked if they could send it overnight and they did, I received it on September 12, In the meantime, you sent me an email and had closed my complaint claim I just wanted to let you know that I did received the $1,check (hopefully it doesn't bounce) so I consider the case settled Should you have any question please let me know.Thank you, [redacted] Claim # [redacted] -Allura USA
From: Shawn *** [mailto:s@elementia.com] Sent: Monday, August 22, 4:PM To: drteam Subject: Revdex.com Case # *** - *** *** Dispute Resolution Team, This message is in response to the complaint filed by Mrs*** on August 10th
In an effort to further assist the claimant, Allura will reopen the claim file and consider providing additional goodwill assistanceA final response will be provided to Mrs*** by August 26th Shawn *** Main: +Mobile: +*** alluraUSA.com Technical Manager Woodham Drive Houston, Texas
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Sent: Monday, September 19, 2016 9:56 AM Subject: Claim #[redacted]-Allura USAGood morning:I filed a complaint with Revdex.com at the above claim number and when I received the answer Allura that they would meet my request for a settlement you sent me an email asking if the case of settled or not. I called and spoke with a lady in your department and told her that Allura said they would pay me the amount I was asking for a settlement but hadn't received it as of yet so didn't know how to answer. She said I should wait until I received the check to let Revdex.com know the case was settled.It took Allura Until September 12, 2016 to send me the check and that was only after I had made repeated telephone calls regarding the check and when it would be sent. I was told it was going out in the morning mail but never received it so when I called back I asked if they could send it overnight and they did, I received it on September 12, 2016. In the meantime, you sent me an email and had closed my complaint claim. I just wanted to let you know that I did received the $1,006.00 check (hopefully it doesn't bounce) so I consider the case settled. Should you have any question please let me know.Thank you,[redacted]Claim #[redacted]-Allura USA
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Sent: Monday, September 19, 9:AM Subject: Claim # [redacted] -Allura USAGood morning:I filed a complaint with Revdex.com at the above claim number and when I received the answer Allura that they would meet my request for a settlement you sent me an email asking if the case of settled or not I called and spoke with a lady in your department and told her that Allura said they would pay me the amount I was asking for a settlement but hadn't received it as of yet so didn't know how to answer She said I should wait until I received the check to let Revdex.com know the case was settled.It took Allura Until September 12, to send me the check and that was only after I had made repeated telephone calls regarding the check and when it would be sent I was told it was going out in the morning mail but never received it so when I called back I asked if they could send it overnight and they did, I received it on September 12, In the meantime, you sent me an email and had closed my complaint claim I just wanted to let you know that I did received the $1,check (hopefully it doesn't bounce) so I consider the case settled Should you have any question please let me know.Thank you, [redacted] Claim # [redacted] -Allura USA
From: Shawn *** [mailto:s
@elementia.com] Sent: Monday, August 22, 4:PM To: drteam Subject: Revdex.com Case # *** - *** *** Dispute Resolution Team, This message is in response to the complaint filed by Mrs*** on August 10th
In an effort to further assist the claimant, Allura will reopen the claim file and consider providing additional goodwill assistanceA final response will be provided to Mrs*** by August 26th Shawn *** Main: +Mobile: +*** alluraUSA.com Technical Manager Woodham Drive Houston, Texas
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Sent: Monday, September 19, 2016 9:56 AM Subject: Claim #[redacted]-Allura USAGood morning:I filed a complaint with Revdex.com at the above claim number and when I received the answer Allura that they would meet my request for a settlement you sent me an email asking if the case of settled or not. I called and spoke with a lady in your department and told her that Allura said they would pay me the amount I was asking for a settlement but hadn't received it as of yet so didn't know how to answer. She said I should wait until I received the check to let Revdex.com know the case was settled.It took Allura Until September 12, 2016 to send me the check and that was only after I had made repeated telephone calls regarding the check and when it would be sent. I was told it was going out in the morning mail but never received it so when I called back I asked if they could send it overnight and they did, I received it on September 12, 2016. In the meantime, you sent me an email and had closed my complaint claim. I just wanted to let you know that I did received the $1,006.00 check (hopefully it doesn't bounce) so I consider the case settled. Should you have any question please let me know.Thank you,[redacted]Claim #[redacted]-Allura USA