Allure Club and Lounge

Revdex.com: At this time, I have not been contacted by Allure Club and Lounge regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Allure Club and Lounge regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I was at club allure on Saturday July [redacted] and did bottle service. We had a great time but I was told by Gumpy the promoter that I had to put a 50$ deposit to secure the table and was sent a link to do so. The 50 was never credited to my bill and further more I was lied to by [redacted] who was our waitress when she ran my credit card and told me tip was not included. I told her I was informed tip was included in the bottle service price and she said that wasn't the case. I left a 20% tip on the 335 bill which I shouldn't have done now that I see in small print on the bottom of my receipt "gratuity included to all tabs." I feel taken advantage of by staff who should have told me to show my event brite ticket (I was lead to believe it was a deposit which would just be credited) and in the moment was too overwhelmed to follow up for other reasons as it did not hit me until after we left the club. I was also forced into giving an extra tip under false pretenses. I was visiting NYC from out of town for a trip and am disappointed in being cheated out of over $100.Desired Settlement: I believe I should be refunded for at least my $50 deposit but for the 60$ tip I was tricked into leaving as well. It's hard to properly read what you are signing when the waitress ([redacted]) is holding a small flashlight only illuminating the total and tip section, not the small fine print at the bottom.

Consumer

Response:

At this time, I have not been contacted by Allure Club and Lounge regarding complaint ID [redacted].

Sincerely,