Allure Jewelers

Dear title="Name" sdttag="Name" id="1715923088">Ms***: Thank you for notifying us of your complaintWe strive to provide you with the best possible service and quality , and when you feel that it fails to meet your expectations, it’s important for us to know We’re sorry that your experience prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused youTo ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint Your patronage is important to us as a repetitive customer, and we hope that you’ll continue to give us opportunities to serve youWe would glad to assist you by providing you with store credit for any or all of the items, and we asked you to please bring the receipt due to the fact that we did not find that sale under your namehowever, we will do anything possible to assist you Thank you again for bringing these matters to our attention Sincerely, Salman H [redacted] Allure Jewelers Store Supervisor

Hi ***, the complaint filed, number *** has been resolved by my credit card company, I was issued credits for the charges submitted by Allure Jewelers. I didn't receive a response from Allure Jewelers, I haven't heard back from them since I tried to contact them about being refunded for
charges for orders I had cancelled, but was still charged forLike I included in the e-mail I sent, my credit card company somehow handled this, and credited me for those chargesThis seller is untrustworthy and shouldn't be allowed to conduct business Sincerely,*** ***

Dear
title="Name" sdttag="Name" id="1715923088">Ms. [redacted]:
Thank you for notifying us of your complaint. We strive to
provide you with the best possible service and quality , and when you feel that it fails to
meet your expectations, it’s important for us to know.
We’re sorry that your experience prompted you to
contact us with a complaint, and we regret any inconvenience or frustration
that your experience has caused you. To ensure that our staff conducts itself
in a manner that reflects the high regard that we have for our customers, we’ve
notified the proper department of your complaint.
Your patronage is important to us as a repetitive customer, and we hope that you’ll
continue to give us opportunities to serve you. We would glad to assist you by providing you with store credit for any or all of the items, and we asked you to please bring the receipt due to the fact that we did not find that sale under your name. however, we will do 
anything possible to assist you. 
Thank you again for bringing these matters to our attention.
Sincerely,
Salman H[redacted]
Allure Jewelers
Store Supervisor