Ally Financial

We are in receipt of your correspondence dated October 22, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-

We are in receipt of your correspondence dated January 04, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

We are in receipt of your correspondence dated October 11, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

We are in receipt of your correspondence dated January 22, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

We are in receipt of your correspondence dated January 4, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-

We are in receipt of your correspondence dated December 29, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

We are in receipt of your correspondence dated June 11, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at ###-###-####

We are in receipt of your correspondence dated 8/13/16, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

We are in receipt of your correspondence dated September 17, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-

We are in receipt of your correspondence dated March 11, 2017, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at ###-###-####

We are in receipt of your correspondence dated August 22, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 1-888-925-

We are in receipt of your correspondence dated February 20, 2017, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-

We are in receipt of your correspondence dated December 29, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-

I am accepting the response, however, I want to make it perfectly clear that after investigation into this issue, I want the business to respond with their corrective actions and plans to make sure this does not repeat in the future Since I am a quality consultant and business owner, I know it is in the best interest of Ally to make sure their policies and processes are compliant with current banking business practices If they have an issue, it is their responsibility to find the root cause, investigate it and repair it I am available for consulting if they need help in their quality processes [redacted]

We are in receipt of your correspondence dated December 27, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-

We are in receipt of your correspondence dated October 27, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

[A default letter is provided here which indicates your rejection of the business's response Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of why I am rejecting this response appear below: [You must provide details of why you are not satisfied with this resolutionPlease type details here:]I have received no resolutionthere are no attachments,no document has been receiveda call has been made to me but we have not been able to connect Regards, [redacted]

We are in receipt of your correspondence dated September 7, 2016, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 1-888-925-

We are in receipt of your correspondence dated October 21, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at [redacted]

We are in receipt of your correspondence dated 8/31/16, regarding the above referenced individual and/or account and welcome the opportunity to respond to the stated concerns Please be assured that we are working to resolve this matter as quickly as possible A detailed response will be communicated directly to the above referenced individual by way of telephone or letter Due to privacy concerns, we are unable to provide you with any additional details in this matter We thank you for taking the time and effort to bring this issue to our attention If we can be of further assistance, please contact us at 888-925-