Ally Motors, Inc.

Mr*** purchased a *** *** on January 9, 2018. At the time of purchase, the vehicle had 208,miles. Subsequent to purchase, Mr*** took the vehicle to his inspection station to obtain a Massachusetts Inspection Station. The vehicle needed minor repairs in
order to pass the Massachusetts Vehicle Inspection (windshield wipers for example). Ally Motors performed all the necessary repairs per the failed Massachusetts Inspection Report, at Ally Motors sole cost. Ally Motors returned the vehicle to Mr*** after showing Mr*** that all the necessary repairs were completed to his satisfaction. As of today, 2-17-2018, Ally Motors is not aware of any items preventing Mr*** from obtaining his Massachusetts State Inspection and believe we have met all of our obligations to Mr***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
The vehicle still has not passed inspection, and not all work was completedDid the company give an exact location where the vehicle passed inspection, because I have taken it to two places to have it get inspected and it continues to fail inspectionI don't know what more work needs to be done to complete the inspection, but the Osensor is still not working and that is what is keeping the check engine light onThere is also a massive oil leak and the radiator hose explodedThe salespeople, *** and (his boss) ***, seem to not want to talk to me when I call them, as they keep telling me it's the service department's faultI've also been told I need to go to the office once it passes inspection, but I don't have a sticker yet
Regards,
*** ***

[redacted] purchased a 2005 [redacted] on April 8, 2017.  At the time of purchase, Ms. [redacted] executed all purchase related and finance related documents, including a purchase and sale agreement, odometer disclosure statement, warranty related information and a waiver of...

extended warranty and was provided copies of all documents executed.  Based upon the miles on the vehicle at the time of purchase of 96,416, Ms. [redacted] received a 30 day or 1,250 mile warranty (along with Ally indicating that if her vehicle did not pass any aspect of the Massachusetts Vehicle Inspection, that Ally would promptly repair and/or fix whatever was necessary for the vehicle to pass the Massachusetts Vehicle Inspection).  Pursuant to statute, Ms. [redacted] was required to have the vehicle  inspected by a Commonwealth Enhanced Emissions and Safety Test site center within seven (7) days of the vehicle's registration.  On April 11, 2017, the vehicle passed both the safety and emission test without incident.  This is prima facie evidence of the soundness of the vehicle at the time of purchase.  Ally Motors further points out that the vehicle could not have passed this stringent test if there was a defect with the brakes or wheels as indicated.  Further, at the time of purchase, Ms. [redacted] was offered an extended warranty and she declined to purchase such.  As indicated in Ms. [redacted]'s comments, at the time of the issues she is indicating,  it was approximately 2 months or 1,500 miles post her purchase date and miles at the time of purchase, thus Ms. [redacted] was not covered by any warranty at that time.  Further, to the best of our knowledge, Ms. [redacted] has not contacted Ally Motors to indicate she had any issues with the vehicle.