Aloft Austin Downtown Reviews (2)
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Aloft Austin Downtown Rating
Address: 109 E 7th St, Austin, Texas, United States, 78701-3208
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[redacted] , Please see below the actions that were taken and attached a copy of the refund receipt. After reviewing the information provided by [redacted] I discovered that two reservations were made under the name [redacted] **. One was canceled however, the second was charged a No Show fee. **... confirmed [redacted] ** was their roommate for the checked in reservation. I refunded the No Show fee of $341.03 and added 12,000 points to ** ***’s SPG account for the inconvenience. Please let me know if there are any questions or concerns. [redacted] General ManagerAloft Austin Downtown | Element Austin Downtown109 East 7th Street, Austin, Texas 78701c. [redacted]
[redacted], Please see below the actions that were taken and attached a copy of the refund receipt. After reviewing the information provided by [redacted] I discovered that two reservations were made under the name [redacted]. One was canceled however, the second was charged a No Show fee. **...
confirmed [redacted] was their roommate for the checked in reservation. I refunded the No Show fee of $341.03 and added 12,000 points to ** [redacted]’s SPG account for the inconvenience. Please let me know if there are any questions or concerns. [redacted] General ManagerAloft Austin Downtown | Element Austin Downtown109 East 7th Street, Austin, Texas 78701c. [redacted]