Aloha Antiques

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below It is important to note his rebuttal offered no resolution at all Plus, his response was so full of fiction that I do not know where to respond so I will just start with a chronological set of facts that can all be proven with any emails forwarded that you require to see and any text messages that I will gladly photograph and forward as well (some samples of different reasons why payment had not come are attached and a clear example of an email between us detailing furniture for consignment) May 5th [redacted] ***, the owner of Aloha Antiques and Estate Sales comes to my house and photographs all items I discussed with him for appraisal He used a small handheld camera that usually records the date so please ask to see the pictures inside the camera or downloaded to his computer for dating So he lied when he said he only had a day and a half to photograph and advertise our sale When we confirmed our dates he had a month and half to advertise! ( I have the email to verify this) May 25th I receive an email with the sale value with a high range and a low range of prices he states all items should sell for How would I have this if he/his company did not view and appraise everything? June 14th I receive an email confirming the moving sale is to take place after an accepted offer and that he hopes our home sells fast so he knew this was a moving sale and not an estate sale with dead owners, but he again lied when he said we were heavily involved He had a key to our home and let himself in and out each day as I had already moved with our children when our moving sale had taken place Please feel free to verify I was over 1,miles away during my moving sale by confirming the dates with my company We just were not dead and asked for updates each day(I also have an email dated Sept 28th attached asking us where we would like him to leave the key to our home since his business is concluded as proof we were not “overly involved” because we were not there.) Aug I receive an email confirming the date of the moving sale Sept I receive an email confirming that he delivered the NFS (not for sale) tags as he knew many items were not for sale So again he lied about stating that our home had to be empty because it was going up for sale I will show you pictures of the furniture I still own that my real estate agent can attest to the fact that it was in the house all throughout the time the house was on the market He is just looking for an excuse to cover himself of why he took items out of the house that were not approved for his consignment sale We actually had to have our moving company drive to his warehouse and recover some of our taken items This can be verified too Oct I receive an email stating he has “overbooked his bookkeeper” so that is why we still have not received our accounting sheets or money from the sale(proof attached) Nov I receive an email stating that our accounting will be complete tomorrow He lied as we receive nothing(proof attached) Nov I receive an email stating he cannot confirm an update for us “because his phone does not get emails” I do not know a single business person or real estate agent as his business card states he is that does not get emails on a phone, but ok Plus he also told us in this email that he had been hospitalized with pneumonia Nov I receive an email stating he was never aware we never received the “first” check he supposedly mailed and he would go online and cancel the check although he would NEVER provide tracking information or even a check number for the check as we requested repeatedly Dec we receive a check Dated Nov 5th that our bank notified us on Nov 6th that it bounced, but since [redacted] already acknowledged this my bank statement for proof is not needed Dec I receive a text stating he will overnight a new check He lied as he did not Dec [redacted] sends a lengthy text stating that he is suffering from “an employee problem” which is why he cannot pay us(proof attached) Dec He sends another text stating he cannot work on our payment because his brother was in a car accident So to recap, here are all the reasons we have been told we could not get our payment: Brother was in a car accident Employee problem Check “lost” in the mail Hospitalized for pneumonia Sales are slow and he needs money from new estate sales to be able to pay us He overbooked his bookkeeper However, he tells you he could not pay us to date because he had “large customer deposits that did not clear” The first reason that is interesting is because it does not match a single reason he put in writing to me, but then again that is the problem with lying is that you cannot remember what you told someone before And secondly because his business is mostly a cash business Please go on his website and check out the rules for attending his estate sales under “Estate Sale Info” and you will clearly see it states in big bold letters CASH ONLY, no checks Not sure how you get the massive coincidence of suddenly large customer deposits that do not clear when you run a cash business Please ask for his bank statement to see sets of bounced deposits You may find you were lied to also The only truth he stated was that we changed some items We did but they were always clearly laid out in emails I have those if you would like them (sample attached) and have nothing to do with us not being paid but his technique this time is distraction by bringing up another issue and still avoiding paying us And finally just today I receive an email from him after I texted and my husband called throughout January for an update with no responses that my sales are now complete and that consignment checks are written on the 25th of the month so I should receive a check on the 28th (strange coincidence that this happens after involving the Revdex.com) Even if this promise of a check is true, I held my moving sale in September and I should have had my money by the end of October at the latest not another promise of a future date This is not in accordance with my contract I was not simply a consignment customer as he held a day sale inside my home under the terms of a contract If he has my money I should be paid immediately! He does not ever honor his contract!! I am requesting the Revdex.com to protect other consumers and give him the rating deserved of all businesses who continuously avoid paying contracted funds, which is an “F” I am also requesting that you help me to be paid the full value of what I am owed for my sale, the bank fees for a bounced check and the moving company fees to recover the items he took without permission from our home Thank you Regards, [redacted]

Dear Revdex.com, We did the estate sale for them last minute, and were given 1/days to set up and photograph and advertise, because she was out of town and he works a lotConsequently, the sale was not that successful, and we had to take a lot of items on consignment, as a favor to them, because their
house needed to be emptied as it was going up for saleThings kept changing from day to day, which pieces we we to take, which not, etcMovers arrived, and they added a lot more, so movers had to come back with a large truckWe took everything they wanted on consignment with the purpose of selling over the next few weeks or monthsThe style of furniture is nice, but not in high demand anymoreBut, we just sold the last couple of pieces this past weekendSo we have concluded the sale nowIt's always difficult to hold estate sales when the owners are heavily involvedWe kept getting good offers on items, but we could not takeI know people spend a lot when they buy things new, but, we are in the second hand used furniture business, and we just can't sell for what people paid for the itemsThere are too many chain stores now that import from over-seas, and even undercut "our" 'estate sale' prices.Overall it was a good saleWe got a bit busy with the consignment portion and movers back and forthWith regards to the accounting, I am without a bookkeeper now, and have to do all that myself until I find a solid replacement, one that understands antiques and fine furnitureSo the accounting did take longer than normalAnd the bank that I had just opened, closed the account down about two weeks later due to three large customer deposits I made that did not clearSo my balance obviously went way negativeI issued money orders for half the amount then and the second half is being mailed with the consignment inventoryThey are good people, who are going through some personal issues, but I respect them and wish them the very bestThank you very much, ***

Gerrit Macey is very unprofessionalHe lies, constantlyAlso submits bad checks and it took over months to get paid when contract states I would have all documentation and payment days after the estate sale was finishedOn his website it states that he will sell you home alsoDo not let him near your homeHe can't sell ***He also never gave me back the keys to my home after the house did not sell and the listing endedHe can not be trustedThe worst experience I have had was dealing with him

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
It is important to note his rebuttal offered no resolution at all.  Plus, his response was so full of fiction that I do not know where
to respond so I will just start with a chronological set of facts that can all
be proven with any emails forwarded that you require to see and any text
messages that I will gladly photograph and forward as well.  (some samples of different reasons why payment had not come are attached and a clear example of an email between us detailing furniture for consignment)
 
May 5th [redacted], the owner of Aloha Antiques
and Estate Sales comes to my house and photographs all items I discussed with
him for appraisal.  He used a small
handheld camera that usually records the date so please ask to see the pictures
inside the camera or downloaded to his computer for dating.  So he lied when he said he only had a
day and a half to photograph and advertise our sale.  When we confirmed our dates he had a month
and half to advertise!  ( I have the
email to verify this)
May 25th I receive an email with the sale value
with a high range and a low range of prices he states all items should sell
for.  How would I have this if he/his company did not view and appraise everything?
June 14th I receive an email confirming the
moving sale is to take place after an accepted offer and that he hopes our home
sells fast so he knew this was a moving sale and not an estate sale with dead
owners, but he again lied when he said we were heavily involved.  He had a key to our home and let himself in
and out each day as I had already moved with our children when our moving sale
had taken place.  Please feel free to
verify I was over 1,000 miles away during my moving sale by confirming the
dates with my company.  We just were not
dead and asked for updates each day. (I also have an email dated Sept 28th 
attached asking us where we would like him to leave the key to our home since his
business is concluded as proof we were not “overly involved” because we were
not there.)
Aug 23 I receive an email confirming the date of the moving
sale.
Sept 21 I receive an email confirming that he delivered the
NFS (not for sale) tags as he knew many items were not for sale.  So again he lied about stating that
our home had to be empty because it was going up for sale.  I will show you pictures of the furniture I
still own that my real estate agent can attest to the fact that it was in the
house all throughout the time the house was on the market.  He is just looking for an excuse to cover
himself of why he took items out of the house that were not approved for his
consignment sale.  We actually had to
have our moving company drive to his warehouse and recover some of our taken
items.  This can be verified too.
Oct 31 I receive an email stating he has “overbooked his
bookkeeper” so that is why we still have not received our accounting sheets or
money from the sale. (proof attached)
Nov 8 I receive an email stating that our accounting will be
complete tomorrow.  He  lied as we receive nothing. (proof attached)
Nov 18 I receive an email stating he cannot confirm an
update for us “because his phone does not get emails”.  I do not know a single business person or
real estate agent as his business card states he is that does not get emails on
a phone, but ok.  Plus he also told us in
this email that he had been hospitalized with pneumonia.
Nov 20 I receive an email stating he was never aware we
never received the “first” check he supposedly mailed and he would go online
and cancel the check although he would NEVER provide tracking information or
even a check number for the check as we requested repeatedly. 
Dec 1 we receive a check Dated Nov 5th that our
bank notified us on Nov 6th that it bounced, but since [redacted]
already acknowledged this my bank statement for proof is not needed.
Dec 9 I receive a text stating he will overnight a new check.  He lied as he did not.
Dec 15 [redacted] sends a lengthy text stating that he is
suffering from “an employee problem” which is why he cannot pay us. (proof attached)
Dec 22 He sends another text stating he cannot work on our
payment because his brother was in a car accident.
 
So to recap, here are all the reasons we have been told we
could not get our payment:
1.    
Brother was in a car accident
2.    
Employee problem
3.    
Check “lost” in the mail
4.    
Hospitalized for pneumonia
5.    
Sales are slow and he needs
money from new estate sales to be able to pay us.
6.    
He overbooked his
bookkeeper
However, he tells you he could not pay us to date because he
had “3 large customer deposits that did not clear”.  The first reason that is interesting is
because it does not match a single reason he put in writing to me, but then
again that is the problem with lying is that you cannot remember what you told
someone before.  And secondly because his
business is mostly a cash business.  Please
go on his website and check out the rules for attending his estate sales under “Estate
Sale Info” and you will clearly see it states in big bold letters CASH ONLY, no
checks.  Not sure how you get the massive
coincidence of suddenly 3 large customer deposits that do not clear when you
run a cash business.  Please ask for his
bank statement to see 3 sets of bounced deposits.  You may find you were lied to also.
 
The only truth he stated was that we changed some
items.  We did but they were always clearly
laid out in emails.  I have those if you
would like them (sample attached) and have nothing to do with us not being paid but his technique
this time is distraction by bringing up another issue and still avoiding paying
us.
 
And finally just today I receive an email from him after I
texted and my husband called throughout January for an update with no responses
that my sales are now complete and that consignment checks are written on the
25th of the month so I should receive a check on the 28th.
(strange coincidence that this happens after involving the Revdex.com) Even if this promise of a check is true, I
held my moving sale in September and I should have had my money by the end of
October at the latest not another promise of a future date.  This is not in accordance with my
contract.  I was not simply a consignment
customer as he held a 3 day sale inside my home under the terms of a contract.  If he has my money I should be paid
immediately!  He does not ever honor his
contract!!
 
I am requesting the Revdex.com to protect other
consumers and give him the rating deserved of all businesses who continuously
avoid paying contracted funds, which is an “F”. 
I am also requesting that you help me to be paid the full value of what
I am owed for my sale, the bank fees for a bounced check and the moving company
fees to recover the items he took without permission from our home.  Thank you
Regards,
[redacted]