Aloha Hawaiian BBQ

hi ***I've got a complaint letter from a customer with id # [redacted] .their complaint was on 11-at 8:55, which is overexaggeratedtime was 9:on the dotstore was closed, customer walks in, our workers told them we were closedthis customer and his girlfriend go crazy, cursing like I've never heard curse words like that beforethere is no blame on our partthese customers were rude, hungry, and angrythey came after store hoursthank you

hi [redacted]. I've got a complaint letter from a customer with id # [redacted].their complaint was on 11-17. at 8:55, which is overexaggerated. time was 9:00 on the dot. store was closed, customer walks in, our workers told them we were closed. this customer and his girlfriend go crazy,...

cursing like I've never heard curse words like that before. there is no blame on our part. these customers were rude, hungry, and angry. they came after store hours. thank you

Review: I walked into Aloha Hawaiian BBQ on 11-17-14 at 8:55 p.m the business closes at 9 p.m. They told me sorry but the kitchen was closed and they could not serve me. I had told them that the sign out side says that the business closes at 9 p.m. they continue to proceed and say they cant help me because they had turned off the grill in the back. I had requested to speak with the manger and the manger did not come out to speak with me. I find this very unprofessional since the sign says 9 p.m. They had told me that the last orders are 70 minutes before they close. I had told them that they have no where stated in the facility stating this and that they need to help me. They still denied me and turned me away.Desired Settlement: I want an apology for this and I want my meal that I had wanted.

Business

Response:

hi [redacted]. I've got a complaint letter from a customer with id # [redacted].