Aloha Shirts Market

Initial Business Response / [redacted] (1000, 9, 2014/04/11) */ From: [redacted] (mailto:***@alohashirtsmarket.com) Sent: Friday, April 11, 6:AM To: [redacted] Cc: ***@alohashirtsmarket.com Subject: Re: Case # [redacted] - For [redacted] ***, Hope your wellI read the dispute, and I can see how they would believe it's a Hawaiian Shirt made in Hawaii We carry all sorts of Hawaiian Shirts, but the original shirts are NOT priced @ $ We had NO intentions in steering people to buy fake shirtsWe carry Hawaiian Shirts made from different manufactures, and apparently the one they choose, happen to be an imported manufacturer I will notify marketing to go ahead & add that to the website, this way there is no confusions in the future We will reimburse for the cost of the shirt, along with shipping, once customer returns itemThat is definitely NOT a problem Please let me know what else I need to do to resolve this issueI thank you in advance for your help! Please feel free & call me if you have any questions Have a great day! Thank you, [redacted] ***@alohashirtsmarket.com [redacted] Initial Consumer Rebuttal / [redacted] (3000, 11, 2014/04/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) I disagree with the statement that they have no intention in steering people to buy fake shirts, as I have documentation that clearly states otherwiseOn the receipt that came with the shirt, in big bold letters it states "Hawaiin Shirts and Dresses Made in Hawaii"I have sent this documentation to the Revdex.com for reviewAlso, the statement that original shirts are not priced at $is not truthful either, because this shirt I ordered said that the sale price was $but Regular Price was $(documentation sent to Revdex.com also), so this is clearly a ploy at deceiving the public into thinking they are getting a quality, Hawaiian shirtThe shirt was so poorly made, the buttons were falling off, the strings on the button holes were unraveling, and it was basically falling apart because it was so cheaply madeHow can this shirt be originally priced at $is beyond meBarbie clothes are made better than thisBecause of the prior email from Revdex.com stating that the business was not responding, I thought the case was closed and I had no recourse so I no longer have the shirtI would just like to be reimbursed for my frustration, poor quality of the shirt and the ridiculous and exhorbitant shipping price of the shirtMy husband and I wanted to buy this shirt as a gift to our Pastor for performing our wedding, but there was no way we would give this shabbily made shirt to our Pastor, and had to continue shopping for a better quality, authentic oneWhen comparing the real, authentic Hawaaian shirt we found elsewhere for our pastor to the one this company sent us, the difference is amazingAnd embarassingI would be embarrased to sell the stuff this company sellsThis shirt isn't worth more than $10, and is better suited for a thrift store

Initial Business Response /* (1000, 9, 2014/04/11) */
From: [redacted] (mailto:[redacted]@alohashirtsmarket.com)
Sent: Friday, April 11, 2014 6:30 AM
To: [redacted]
Cc: [redacted]@alohashirtsmarket.com
Subject: Re: Case #[redacted] - For [redacted],
Hope your well. I read the...

dispute, and I can see how they would believe it's a Hawaiian Shirt made in Hawaii.
We carry all sorts of Hawaiian Shirts, but the original shirts are NOT priced @ $24.95.
We had NO intentions in steering people to buy fake shirts. We carry Hawaiian Shirts made from different manufactures, and
apparently the one they choose, happen to be an imported manufacturer.
I will notify marketing to go ahead & add that to the website, this way there is no confusions in the future.
We will reimburse for the cost of the shirt, along with shipping, once customer returns item. That is definitely NOT a problem.

Please let me know what else I need to do to resolve this issue. I thank you in advance for your help!
Please feel free & call me if you have any questions.

Have a great day!
Thank you,
[redacted]@alohashirtsmarket.com
[redacted]
Initial Consumer Rebuttal /* (3000, 11, 2014/04/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I disagree with the statement that they have no intention in steering people to buy fake shirts, as I have documentation that clearly states otherwise. On the receipt that came with the shirt, in big bold letters it states "Hawaiin Shirts and Dresses Made in Hawaii". I have sent this documentation to the Revdex.com for review. Also, the statement that original shirts are not priced at $24.95 is not truthful either, because this shirt I ordered said that the sale price was $24.95 but Regular Price was $49.95 (documentation sent to Revdex.com also), so this is clearly a ploy at deceiving the public into thinking they are getting a quality, Hawaiian shirt. The shirt was so poorly made, the buttons were falling off, the strings on the button holes were unraveling, and it was basically falling apart because it was so cheaply made. How can this shirt be originally priced at $49.95 is beyond me. Barbie clothes are made better than this. Because of the prior email from Revdex.com stating that the business was not responding, I thought the case was closed and I had no recourse so I no longer have the shirt. I would just like to be reimbursed for my frustration, poor quality of the shirt and the ridiculous and exhorbitant shipping price of the shirt. My husband and I wanted to buy this shirt as a gift to our Pastor for performing our wedding, but there was no way we would give this shabbily made shirt to our Pastor, and had to continue shopping for a better quality, authentic one. When comparing the real, authentic Hawaaian shirt we found elsewhere for our pastor to the one this company sent us, the difference is amazing. And embarassing. I would be embarrased to sell the stuff this company sells. This shirt isn't worth more than $10, and is better suited for a thrift store.