From: Date: Thu, Jun 29, at 3:PMSubject: Dispute ResolutionTo:Revdex.com Complaint # [redacted] Hello [redacted] Just wanted to recap our conversation from a couple weeks ago and follow up our letter sent U.Smail with an email ; as to not be extremely thoroughSo again , we have no record of an [redacted] ever using any of our locations at allThere is no one in our system with a first and last name even similar; or an address that matches eitherAloha Tanning Salons & Apparell llckeeps very accurate and up to date records of all clients past and present as its required by law and as it is very conducive in conducting successful business, which we have for close to Ten yearsWe also take great pride in our A+ rating along with our numerous industry awards and popular opinion contests of which we have won countless numbers of- we are very honored and proudMs [redacted] or whatever her name may have been or may not have been alleged she was not allowed to use our services after it was determined she had been using lotion that was not purchased at an Aloha Tans facility, and that may very well be--- However the company has no record of it A.T.Slike any business has its own policies in effect to protect the safety of its workers, its customers , the general public and of course its profitsWe do not allow anyone to use any product in, on, or around our equipment that was not - - - - purchased from an A.T.Sstore That could interfere with the intensity of the ultra-violet light being administeredThat could damage the ultra-violet radiation emitting devices , either making them unsafe for clients presently or in the futureAloha Tanning Salons lastly is a for -profit company and would not allow someone to either repeatedly damage our equipment and or essentially steal profits by using other manufactures products in conjunction with our services and continue to be allowed to come back.Hopefully this clears up things for whomever it was that may or may not have had an issue at one of our stores"Ms [redacted] 's" request to be refunded of course is denied firstly because we have no record of any purchase made by herSecondly if her true identity comes to light then we will have a signed contract from her stating that she agrees to purchase and pay to have to new Solacril acrylics installed for criminally damaging them at a price of 300$ a piece and then of course we may sue for damagesLastly Aloha Tanning Salons has a very clear NO REFUND Policy; which all of our customers are made aware of in writing before ever making any purchases hereThanks again for reaching out [redacted] , Feel free to forward this message on to anyone it might help, better understand our business practices and policies I am always happy to help the Revdex.com
From: Date: Thu, Jun 29, at 3:PMSubject: Dispute ResolutionTo:Revdex.com Complaint # [redacted] Hello [redacted] Just wanted to recap our conversation from a couple weeks ago and follow up our letter sent U.Smail with an email ; as to not be extremely thoroughSo again , we have no record of an [redacted] ever using any of our locations at allThere is no one in our system with a first and last name even similar; or an address that matches eitherAloha Tanning Salons & Apparell llckeeps very accurate and up to date records of all clients past and present as its required by law and as it is very conducive in conducting successful business, which we have for close to Ten yearsWe also take great pride in our A+ rating along with our numerous industry awards and popular opinion contests of which we have won countless numbers of- we are very honored and proudMs [redacted] or whatever her name may have been or may not have been alleged she was not allowed to use our services after it was determined she had been using lotion that was not purchased at an Aloha Tans facility, and that may very well be--- However the company has no record of it A.T.Slike any business has its own policies in effect to protect the safety of its workers, its customers , the general public and of course its profitsWe do not allow anyone to use any product in, on, or around our equipment that was not - - - - purchased from an A.T.Sstore That could interfere with the intensity of the ultra-violet light being administeredThat could damage the ultra-violet radiation emitting devices , either making them unsafe for clients presently or in the futureAloha Tanning Salons lastly is a for -profit company and would not allow someone to either repeatedly damage our equipment and or essentially steal profits by using other manufactures products in conjunction with our services and continue to be allowed to come back.Hopefully this clears up things for whomever it was that may or may not have had an issue at one of our stores"Ms [redacted] 's" request to be refunded of course is denied firstly because we have no record of any purchase made by herSecondly if her true identity comes to light then we will have a signed contract from her stating that she agrees to purchase and pay to have to new Solacril acrylics installed for criminally damaging them at a price of 300$ a piece and then of course we may sue for damagesLastly Aloha Tanning Salons has a very clear NO REFUND Policy; which all of our customers are made aware of in writing before ever making any purchases hereThanks again for reaching out [redacted] , Feel free to forward this message on to anyone it might help, better understand our business practices and policies I am always happy to help the Revdex.com