Alohilani Resort Waikiki Beach Reviews (2)
Alohilani Resort Waikiki Beach Rating
Address: 3025 Highway 90, Bronston, Kentucky, United States, 42518-9539
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Aloha Ms***, I personally spoke to Mr*** on November 11, to extend my deepest apologies for not providing the exact room type as booked As a hotel gesture, I extended to refund the $amenity fee charged that evening and send Mr*** a certificate for a
future two-night complimentary return stay Mr*** accepted the gesture and seemed pleased with the service recovery If you are willing to go over anything else that has been amiss or that you may like to address regarding this experience, please feel free to reach out to me at *** *** or via email at ***.Regards, Shaun B***ASSISTANT GENERAL MANAGER*** *** *** *** ** ***
*** *** *** * *** *** ***
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Aloha Ms***, I personally spoke to Mr*** on November 11, to extend my deepest apologies for not providing the exact room type as booked As a hotel gesture, I extended to refund the $amenity fee charged that evening and send Mr*** a certificate for a
future two-night complimentary return stay Mr*** accepted the gesture and seemed pleased with the service recovery If you are willing to go over anything else that has been amiss or that you may like to address regarding this experience, please feel free to reach out to me at *** *** or via email at ***.Regards, Shaun B***ASSISTANT GENERAL MANAGER*** *** *** *** ** ***
*** *** *** * *** *** ***
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