Alpha Auto Group of Wadsworth, Inc.

TO WHOM IT MAY CONCERN: COMPLAINT ID: *** CUSTOMER, DANIEL *** PURCHASED A VEHICLE FROM US ON JUNE 29, FORD F-LARIATWE SOLD THE VEHICLE AS IS, NO WARRANTYTHE VEHICLE AT THE TIME OF PURCHASE WAS IN EXCELLENT RUNNING CONDITIONMONTH AND A HALF PASSED BY FROM HIS FIRST
COMPLAINTTHE VEHICLE HAD NO MECHANICAL ISSUES WHEN IT LEFT OUR LOT AND I AM NOT RESPONSIBLE FOR HIS ACTIONS AND THE WAY HE DROVE HIS CAR FOR A MONTH AND A HALFIF SOMETHING HAPPENED A FEW DAYS AFTER THE PURCHASE I WOULD GLADLY HELP HIM OUT JUST LIKE ANY OTHER CUSTOMERS OF MINEHIS COMPLAINT WAS THAT THERE WAS NO CATALYTIC CONVERTERWE WERE COMPLETELY UNAWARE OF THAT, THEREFORE WE PUT NEW CATALYTIC CONVERTER'S ON AT OUR COSTHE PASSED E CHECK AND THEN A MONTH AFTER, ON SEPTEMBER 13TH HE WANTS TO RETURN THE CAR FOR NO LEGITIMATE REASONWE PURCHASED THE CAR AT THE AUCTION AND HAD NO IDEA THAT THE CATALYTIC CONVERTER WAS MISSING BECAUSE THE AUCTION IS RESPONSIBLE TO ANNOUNCE THAT AND THEY NEVER DID AND I HAVE PROOF OF THAT AS WELLFOR ALL I KNOW HE COULD OF TOOK THEM OFF HIMSELF JUST TO MAKE THE CAR RUN BETTER OR MAKE US LOOK BADI DIDN'T WANT TO TAKE ANY CHANCES SO I JUST FIGURED THE BEST THING TO DO AT THE TIME WAS TO PUT NEW CATALYTIC CONVERTER ON AT MY COSTIF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT ME AT ***INCLUDED IN THIS EMAIL WILL BE THE BILL OF SALE AND ALL FOLLOWING DOCUMENTS INCLUDING THE PURCHASE DATE, WHICH WAS JUNE 29TH, AND NOT THE PURCHASE DATE HE SAID WHICH WAS JULY 2016, AND THE AS IS NO WARRANTY PAPER SIGNEDPLEASE REVIEW ALL ATTACHED ITEMSREGARDS, SLOBODAN M*** OWNER ALPHA AUTO GROUP

I am rejecting this response because: This is simply a rebuttle of information and an accusation of poor customer service. Alpha Auto group is not creating any solutions.