the merchant is not due any refund He was not refused paper delivery, rather he was refused an excessive paper order we only send enough paper for the merchant for a days of processing he requested morePer the PCI security council and the associations all merchants must fill out an SAQ each and every year starting with days prior to expiration we start emailing reminders to the merchant's self entered email address and the frequency increases from once a week to times a week the final week and each week after compliance has expired these requirements can be viewed at https://www[redacted] .org/ We gacve each merchant months notice in prior to requiring certification and warned of a non compliance fee.in our estimation no refund is due
Our CEO spoke to *** Our annual fee was not explained correctly it isn't for the year to come rather the year that has passed Because of the misunderstanding Lazaros K [redacted] authorized a refund of the annual fee We feel the complaint is closed and the customer was made happy
the merchant is not due any refund He was not refused paper delivery, rather he was refused an excessive paper order we only send enough paper for the merchant for a days of processing he requested morePer the PCI security council and the associations all merchants must fill out an SAQ each and every year starting with days prior to expiration we start emailing reminders to the merchant's self entered email address and the frequency increases from once a week to times a week the final week and each week after compliance has expired these requirements can be viewed at https://www[redacted] .org/ We gacve each merchant months notice in prior to requiring certification and warned of a non compliance fee.in our estimation no refund is due
Our CEO spoke to *** Our annual fee was not explained correctly it isn't for the year to come rather the year that has passed Because of the misunderstanding Lazaros K [redacted] authorized a refund of the annual fee We feel the complaint is closed and the customer was made happy