Alpha Eden Reviews (6)
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Alpha Eden Rating
Address: 1800 W Fourth Plain Blvd Ste 101A, Vancouver, Washington, United States, 98660
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www.holidayinn.com
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Dear Mrs. [redacted], I am writing with reference to your complaint on 3/15/2017 . First of all, I apologize for the inconvenience and aggravation created by our administrative errors with the wrong billing information. We take great care to ensure that important matters such as this are...
properly processed. I would also like to apologize with the level of service that was provided to you at your home. We take great pride in delivering a valuable service, by protecting your properties. These standards have clearly not been met and we have clearly not succeeded in meeting your expectations. In light of this, we have decided to zero and cancel out you and your clients accounts/properties. We hope this will be acceptable to you. Please contact me should you have any further cause for concern. Yours sincerely,Ryan M[redacted]District Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Dear Mr. and Mrs. [redacted], I am writing with reference to your complaint on 10/30/2017. First of all, I apologize for the inconvenience and aggravation created by not fully resolving your pest issue on our initial visit. We take great care to ensure that we perform thorough inspections...
and implement a proper game plan for a positive solution for our customers. We pride ourselves in delivering a valuable service, by protecting our customer’s properties. I apologize that we have not succeeded in meeting your expectations. In light of this, I have decided to issue you a full refund. We hope this will be acceptable to you. Please contact me should you have any further cause for concern. Sincerely, Ryan M[redacted] District Manager
Hello Mr. [redacted],I would like to apologize for the pest issue you are still experiencing. I would like to have a manager come out to re-inspect and resolve your mouse issue as soon as possible, at no additional charge. Please let us know if you will accept this offer and I will have a...
manager reach out to you to schedule an appointment. Thank you