Alpha Home Health Agency LLC

Company responded via phone as follows:The company has been in touch with *** The class was taken and she is on the class roster The American Heart Association has received her information and it is showing as pending They are not sure why it is taking so long

I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowWhen I interviewed for the position in July of last year I was fingerprinted did a drug test and consented to a background checkI was never informed of a fee for any of these thingsThe only thing I was told there would be a fee for was the cpr certificationThe cost was supposed to be dollarsThey took out dollars from the only paycheck I got from themErgo it seems logical to me that I would owe them more dollarsThey also never said they were going to use the money they took out of my check for anything more then my cpr certificationI would gladly pay them the remaining fee for the cpr certificationI never agreed to pay for anything else
Regards,
*** ***

Good morning,*** can complete payment of $for the CPR classPayment should be made to Alpha Home Health Agency, LLC by U.Smoney order or cashWe do not accept personal checks.*** can bring payment in person to our office at Puritas avenue, Cleveland, OH between the hours of 8am-430pm Monday-FridayOr she can mail it to the same address.Once payment is received and applied to her account, her card will be ready in 4-business days from the day her payment was received.She can come pick up the card at the office or she can provide an address for us to mail it to her.Have a great day.Ozimba A***, PresidentAlpha Home Health Agency, LLCPuritas AveCleveland OH 44135Tel: 216/298-9041Fax:216/298-9042www.ahhahomecare.com

Here is
what *** had to pay, as agreed on by payroll deduction:CPR - $65.00Fingerprints - $25.00Drug screen - $55.00She only worked for one pay period so only $had been deducted.She still owes $to get her CPR cardThe amount paid is divided between the three services till it is completely paid.Have a great day.Ozimba A***, President

Company responded via phone as follows:The company has been in touch with [redacted].  The class was taken and she is on the class roster.  The American Heart Association has received her information and it is showing as pending.  They are not sure why it is taking so long.

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]
p.s. We will take the money to Cleveland office ourselves. All we ask for is a receipt stating that paying this fee guarantees delivery of the cpr certificate.