Alpha Omega Accounting

To whom it may concern, This is in reply to the complaint (id [redacted] ) received by the Revdex.com concerning my company, Alpha Omega Accounting, LLCFirst, I would like to address the issue of privacy the complaining client brought upIt is our policy not to reveal a client’s information to anybody unless compelled by a court of law or without written authorization from the clientI will not do this even to protect myself here in addressing this complaint, so I will only address the points that the customer has brought up, regarding her tax situation and our service.The client brought me her tax information for two years’ worth of tax returns, on April 3rd, She was informed at that time that our standard procedure for any tax return received after the 1st of April would automatically be extendedHer taxes were already a year late and she knew thatThe client was e-mailed a draft copy of both and taxes on April 25th, She then started searching for more documentation, and we revised the taxes after she got the new documentation to us in mid-August, She then missed several appointments to return the signed and dated e-file forms (we cannot legally file her taxes without having the signed and dated e-file forms)I finally received those on September 30th, Her tax returns (both and 2013) were transmitted and accepted by the end of that day, and her personal copies were e-mailed to her on October 9th, The charitable contributions to her church were not included on her tax returns as she did not have enough qualifying deductions to put her above the IRS Standard DeductionAll business expenses the client provided us information of, were indeed taken on the tax returnsAs far as the client’s original documents go, I have notes that they were returned to her at our meeting in AugustI also supplied her with electronic scans of those documentsWe have searched both the office and our secure storage locker and have found no additional documents, papers, or other data that were not returned to the client.The client’s actual invoice was for $563.00, after her paying us $250.00, we wrote off the remaining $balance on the basis of a hardship for the clientWe have spoken to this client and her husband on numerous occasions via the phone and in person to satisfy the client and to resolve her concerns, to no availAlpha Omega Accounting, LLC has been in business since I am licensed to practice as a CPA in Colorado, my license number is I have clients across Colorado and more than States as well as five other countries We have never had a complaint filed against our firm with the RevDex.com or any other entityI expect this matter to be cleared from your records immediatelyIf this is to go further, we will take this matter with the client into arbitration as per our standard engagement for services outlinesCynthia [redacted] , CPAAlpha Omega Accounting

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I have read Alpha Omega (Cynthia F*) response to my complaint.She states I brought her my tax information on April 3rdThis is false My first appointment with her was March 27th at 9:amI went to her home officeShe is correct, I did indeed take two years worth of tax return Two plastic accordion style folders with all our original documents Bank statements, utility bills paycheck stubs, *** *** inventory, sales tickets, etc Took less then a hourCyndi said she was impressed on how organized I wasShe asked me to get her square footage of my home office ,original papers from when we purchased the house in and when we sold it in and how much rent we paid in I immediately went home got this information and took back to her home officeCyndi never informed me she was requesting a tax extension on our taxes.Twelve years prior, our tax account was *** *** During those years we had never had to pay state or federal taxes I figured it didn't matter if we were late for the year because we would be getting a tax refund.I don't have internet and asked Cyndi to print draft copies of both years she e-mailed me because I was having problems printing them at the libraryShe never didWhen I reviewed them I noticed she didn't use our tithing to our churchor other tax deductions like entertainment and office supplies for my small business Many questions as to why we owed so muchI asked her for my original documents she said they were in storage.October 9th we were to meet at the library when I showed up for my appointment she was not thereI called her and she apologized, said her car wouldn't startThis is when she said she supplied me with electronic scans of these documentsShe should have them on fileI would love for her to send to me again I never received any documents from her.I feel it is her responsibility to protect my identity and protect our original documents They never should have been put in storage I feel her services have not been completed and she doesn't answer any of my text or callsThank you for your time*** ***

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I have read Alpha Omega (Cynthia F*) response to my complaint.She states I brought her my tax information on April 3rdThis is false My first appointment with her was March 27th at 9:amI went to her home officeShe is correct, I did indeed take two years worth of tax return Two plastic accordion style folders with all our original documents Bank statements, utility bills paycheck stubs, *** *** inventory, sales tickets, etc Took less then a hourCyndi said she was impressed on how organized I wasShe asked me to get her square footage of my home office ,original papers from when we purchased the house in and when we sold it in and how much rent we paid in I immediately went home got this information and took back to her home officeCyndi never informed me she was requesting a tax extension on our taxes.Twelve years prior, our tax account was *** *** During those years we had never had to pay state or federal taxes I figured it didn't matter if we were late for the year because we would be getting a tax refund.I don't have internet and asked Cyndi to print draft copies of both years she e-mailed me because I was having problems printing them at the libraryShe never didWhen I reviewed them I noticed she didn't use our tithing to our churchor other tax deductions like entertainment and office supplies for my small business Many questions as to why we owed so muchI asked her for my original documents she said they were in storage.October 9th we were to meet at the library when I showed up for my appointment she was not thereI called her and she apologized, said her car wouldn't startThis is when she said she supplied me with electronic scans of these documentsShe should have them on fileI would love for her to send to me again I never received any documents from her.I feel it is her responsibility to protect my identity and protect our original documents They never should have been put in storage I feel her services have not been completed and she doesn't answer any of my text or calls.Thank you for your time*** ***

To whom it may concern,This is in reply to the complaint (id [redacted]) received by
the Revdex.com concerning my company, Alpha Omega Accounting, LLC.First, I would like to address the issue of privacy the
complaining client brought up. It is our policy not to reveal a...

client’s
information to anybody unless compelled by a court of law or without written
authorization from the client. I will not do this even to protect myself here
in addressing this complaint, so I will only address the points that the
customer has brought up, regarding her tax situation and our service.The client brought me her tax information for two years’ worth
of tax returns, on April 3rd, 2015. She was informed at that time
that our standard procedure for any tax return received after the 1st of April would automatically be extended. Her 2013 taxes were already a year
late and she knew that.The client was e-mailed a draft copy of both 2014 and 2013 taxes
on April 25th, 2015. She then started searching for more
documentation, and we revised the taxes after she got the new documentation to
us in mid-August, 2015. She then missed several appointments to return the
signed and dated e-file forms (we cannot legally file her taxes without having
the signed and dated e-file forms). I finally received those on September 30th,
2015. Her tax returns (both 2014 and 2013) were transmitted and accepted by the
end of that day, and her personal copies were e-mailed to her on October 9th,
2015.The charitable contributions to her church were not included
on her tax returns as she did not have enough qualifying deductions to put her
above the IRS Standard Deduction. All business expenses the client provided us
information of, were indeed taken on the tax returns.As far as the client’s original documents go, I have notes that
they were returned to her at our meeting in August. I also supplied her with
electronic scans of those documents. We have searched both the office and our
secure storage locker and have found no additional documents, papers, or other data
that were not returned to the client.The client’s actual invoice was for $563.00, after her
paying us $250.00, we wrote off the remaining $313.00 balance on the basis of a
hardship for the client. We have spoken to this client and her husband on
numerous occasions via the phone and in person to satisfy the client and to
resolve her concerns, to no avail.Alpha Omega Accounting, LLC has been in business since 1998.
I am licensed to practice as a CPA in Colorado, my license number is 22832. I
have clients across Colorado and more than 26 States as well as five other countries.
We have never had a complaint filed against our firm with the RevDex.com or any other entity.I expect this matter to be cleared from your records
immediately. If this is to go further, we will take this matter with the client
into arbitration as per our standard engagement for services outlines.Cynthia [redacted], CPAAlpha Omega Accounting

To whom it may concern,
This is in reply to the complaint (id [redacted]) received by
the Revdex.com concerning my company, Alpha Omega Accounting, LLC.
First, I would like to address the issue of privacy the
complaining client brought up. It is our policy not to reveal a...

client’s
information to anybody unless compelled by a court of law or without written
authorization from the client. I will not do this even to protect myself here
in addressing this complaint, so I will only address the points that the
customer has brought up, regarding her tax situation and our service.The client brought me her tax information for two years’ worth
of tax returns, on April 3rd, 2015. She was informed at that time
that our standard procedure for any tax return received after the 1st of April would automatically be extended. Her 2013 taxes were already a year
late and she knew that.
The client was e-mailed a draft copy of both 2014 and 2013 taxes
on April 25th, 2015. She then started searching for more
documentation, and we revised the taxes after she got the new documentation to
us in mid-August, 2015. She then missed several appointments to return the
signed and dated e-file forms (we cannot legally file her taxes without having
the signed and dated e-file forms). I finally received those on September 30th,
2015. Her tax returns (both 2014 and 2013) were transmitted and accepted by the
end of that day, and her personal copies were e-mailed to her on October 9th,
2015.
The charitable contributions to her church were not included
on her tax returns as she did not have enough qualifying deductions to put her
above the IRS Standard Deduction. All business expenses the client provided us
information of, were indeed taken on the tax returns.
As far as the client’s original documents go, I have notes that
they were returned to her at our meeting in August. I also supplied her with
electronic scans of those documents. We have searched both the office and our
secure storage locker and have found no additional documents, papers, or other data
that were not returned to the client.The client’s actual invoice was for $563.00, after her
paying us $250.00, we wrote off the remaining $313.00 balance on the basis of a
hardship for the client. We have spoken to this client and her husband on
numerous occasions via the phone and in person to satisfy the client and to
resolve her concerns, to no avail.
Alpha Omega Accounting, LLC has been in business since 1998.
I am licensed to practice as a CPA in Colorado, my license number is 22832. I
have clients across Colorado and more than 26 States as well as five other countries.
We have never had a complaint filed against our firm with the RevDex.com or any other entity.
I expect this matter to be cleared from your records
immediately. If this is to go further, we will take this matter with the client
into arbitration as per our standard engagement for services outlines.
Cynthia [redacted], CPAAlpha Omega Accounting