Alpha & Omega Financial Management Consultants

Hi [redacted] Below is an updated response to the Revdex.com regarding [redacted] .This email is in reference to the message received on 9/23/in reference to complaint ID # [redacted] which was submitted by [redacted] .Following for your review is an up to date detailed timeline of the correspondence between our office and this participant: Account:LMP - PTCAName [redacted] DateActivity9/17/2009Account set up as Default IRA with CNB with balance of $872.369/22/2009Participant requested forms to be emailed to [redacted] 9/23/2009Alpha & Omega emailed forms to above provided emailNO CORRESPONDENCE FROM PARTICIPANT UNTIL (See Below)10/22/2013Participant contacted Alpha & Omega requested updated forms to be emailed to same email10/23/2013Alpha & Omega emailed an updated set of forms7/21/2015Participant emailed Alpha & Omega stating he had been working with Alpha & Omega in regarding his account but at that time chose not to make a decisionHe stated he would now like to start process again.7/22/2015Participant emailed asking again for forms7/26/2015Alpha & Omega mailed forms to participant7/27/2015Alpha & Omega emailed participant including an attachment of the distribution package mailed to participant on 7/27/15.7/31/2015Participant emailed stating he had questions regarding the balance on his form.8/3/2015Alpha & Omega Rcvd Voicemail from participant requesting information.8/3/2015Alpha & Omega responded to 7/31/email and explained detailed balance information along with answers to participants various distribution form completion questions8/3/2015Participant responded thanking Alpha & Omega for quick response and asking additional questions8/3/2015Alpha & Omega responded to above question8/4/2015Participant emailed completed form back to Alpha & Omega8/4/2015Alpha & Omega emailed confirmation that a completed Distribution Form was received and submitted for processing8/24/20158/24/a check was mailed as a Lump Sum in the amount of $to [redacted] to [redacted] (Check still shows as outstanding)9/1/2015Participant emailed stating he had not received distribution9/8/2015Alpha & Omega emailed participant stating a check was mailed per his instructions on 8/24/159/17/2015As of 9/17/check still shows as outstanding9/21/2015Participant emailed A&O asking for breakdown of the check amount9/23/2015Alpha & Omega emailed participant and provided breakdown of the check amount9/23/2015Participant emailed back asking that we change the report to State for tax withholding to Texas9/24/2015Alpha & Omega emailed back stating we will issue a revised check as he requested and offered to Overnight the check to the participant9/25/2015Participant declined the Overnight upgrade and asked that we send the check standard mail9/25/2015Alpha & Omega mailed check to participant and sent a follow up email to participant stating that it was mailed.9/26/2015Participant responded thanking Alpha & Omega for quick response Please review and let me know if I can be of any further assistance in order to close this fileThank you, [redacted] SrVP ADMINISTRATiONP.OBox | La Mesa, CA 91943Tel [redacted] | Fax [redacted] Email [redacted]

Please be advised that Alpha & Omega has sent me my moneyThank you for your help, they would not even correspond with me before your helpOnce again thank you, [redacted] ***

No my wife did not work for this company , this is a trust company that holds funds from old 401K plans Let me add I have tried calling them more times and no one answersI am afraid to e-mail them because I got a virus last time I clicked on their linkPlease check their privacy policy as it does not seem very secure for a company that handles vey sensitive info such as DL#,SSN, Bank Acc#, Thank you [redacted]