Alpha Omega Multimedia, Corp.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Initial Business Response /* (1000, 5, 2015/11/09) */
Dear KW,
It was very nice talking with you today
I appreciate you graciously accepting my apologyIt was a pleasure speaking with a fellow business owner that understands that one of the most difficult tasks we have to deal with is ensuring
our employees carry out their duties as we have instructed them toWe strive to hire the best employees in the business that provide the highest quality service, but occasionally a problem may occurI would like to send you and your family a small gift for bringing this to my attention and allowing us to better ourselves
My sincerest apologies for any inconvenience we may have caused
Kindest Regards,
RR-Owner and CEO
Initial Consumer Rebuttal /* (2000, 7, 2015/11/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I would like to thank Rapid Auto Glass for reviewing my complaint although it wasn't a pleasant experience for myself I am very glad that they took the acknowledgement regarding my complaint they had even taken the time to contact me personally and listen to me and address all the concerns I had I hope going forward this is not an issue for the company thank you so much ***

***,Thank you for bringing this to my attentionWe will certainly make everything right for you at your convenience.I appreciated your insight on the phone today and it appears we have an amicable resolution.We pride ourselves as a quality, service oriented company, so this is not
typical for usI am very sorry that we fell short on your expectations.We look forward to taking care of this for you and appreciate your patience in this matter.Sincerely,Rick ***