Initial Business Response / [redacted] (1000, 5, 2015/12/23) */ Contact Name and Title: Greg [redacted] Branch Manager Contact Phone: XXX-XXX-XXXX Contact Email: ***@mdidiesel.com I understand that there has been a miscommunication of what our inspection and diagnostic charge coversFor that I do apologize, and thank you for pointing out the dissatisfactionWe are making changes to avoid this from happening againWe would be happy to refund you the full asking amount of $In order for us to credit your card, we are asking that you come to the shop with the same card so that we can apply the creditAgain we apologize for the mistake and the inconveniences involved OFFER: Refund the full asking amount of $and we are asking that you come and present the same card so that we can apply the credit
Initial Business Response / [redacted] (1000, 5, 2015/12/23) */ Contact Name and Title: Greg [redacted] Branch Manager Contact Phone: XXX-XXX-XXXX Contact Email: ***@mdidiesel.com I understand that there has been a miscommunication of what our inspection and diagnostic charge coversFor that I do apologize, and thank you for pointing out the dissatisfactionWe are making changes to avoid this from happening againWe would be happy to refund you the full asking amount of $In order for us to credit your card, we are asking that you come to the shop with the same card so that we can apply the creditAgain we apologize for the mistake and the inconveniences involved OFFER: Refund the full asking amount of $and we are asking that you come and present the same card so that we can apply the credit