Good day to whom this may concern,
On Sunday August 27,approximately 506pm I had hit a curb resulting in one tire damaged and rims damagedAuto Insurance comapany was called and a tow was set up to pick up my car and drive me homeAlpine Towing of Lake Zurich ILrespondedGentleman by the name of Haniszewsk proceeded to place my vehicle on his truckHe was instructed from my auto insurance to take my vehicle to its destination and take me homeI explained that all costs would be covered through my insurance companyHowever he did not want to take me home, and was going to take my vehicle to his lotTow truck driver called the police accused myself of being intoxicated and told police I was trying to jump on his vehiclePolice officers arrived and that statement was completely falseNo charges were madeAnd police officers of South Barrington waited with me until another towing company picked up my vehicle and myself to our intended destinationEmployee was extremely disrespectful, and unprofessionalThankful the police were presentMr*** dishonest statements and malicious intentions could have resulted in unfair consequences for myselfThe mistakes of one person should not define this company as a whole as I do know this is a reputable companyHowever this employee does need corrective actions as his intentions were absolutely malicious and unwarrantedauto company assured me they would file a report on behalf and no longer use their servicesBest regards,
Rosa *** ***
Final Consumer Response /* (2000, 7, 2015/08/07) */
[redacted], the owner, reached out to me and explained everything that transpired. I am satisfied with her explanation and would like this case closed on a positive note.
Thank you!
[redacted]
Good day to whom this may concern,
On Sunday August 27,approximately 506pm I had hit a curb resulting in one tire damaged and rims damagedAuto Insurance comapany was called and a tow was set up to pick up my car and drive me homeAlpine Towing of Lake Zurich ILrespondedGentleman by the name of Haniszewsk proceeded to place my vehicle on his truckHe was instructed from my auto insurance to take my vehicle to its destination and take me homeI explained that all costs would be covered through my insurance companyHowever he did not want to take me home, and was going to take my vehicle to his lotTow truck driver called the police accused myself of being intoxicated and told police I was trying to jump on his vehiclePolice officers arrived and that statement was completely falseNo charges were madeAnd police officers of South Barrington waited with me until another towing company picked up my vehicle and myself to our intended destinationEmployee was extremely disrespectful, and unprofessionalThankful the police were presentMr*** dishonest statements and malicious intentions could have resulted in unfair consequences for myselfThe mistakes of one person should not define this company as a whole as I do know this is a reputable companyHowever this employee does need corrective actions as his intentions were absolutely malicious and unwarrantedauto company assured me they would file a report on behalf and no longer use their servicesBest regards,
Rosa *** ***
Final Consumer Response /* (2000, 7, 2015/08/07) */
[redacted], the owner, reached out to me and explained everything that transpired. I am satisfied with her explanation and would like this case closed on a positive note.
Thank you!
[redacted]