Alpine Environmental Services

We received the attached complaint and would like to respondWe plan to send the requested refund to Mrs [redacted] , in the amount o f $(check # [redacted] )We would also like to say that we do feel we went above and beyond in an attempt to remedy Mrs [redacted] 's situationThe difficulty lied in the fact that she hired others before contacting us who were not licensed by the New York State Department of Labor to perform asbestos abatementOnce we arrived on site, we realized that the contamination was much more widespread than originally anticipated, and thus so was the work involvedThis did not settle well with Mrs [redacted] If you should have any questions on this or any other matter, do not hesitate to contact our officeI can be reached at ###-###-####, extension ***Sincerely, Alpine Environmental Services, IncCraig P., PE, Director of Operations