Alpine Fence Company, LLC

Rain delayed usCustomer wants to cancel with full refund We agreed We sent paperwork to confirm the cancellation and show the credit we will be refunding Thank you

Revdex.com:Today I received a letter from Alpine Fence (Chad [redacted] ) telling me they received my intent to cancel the project and will be refunding my entire deposit of $I wish it would have stated when I will be getting the refund, but for now I will wait and see what happens[redacted]

Initial Business Response /* (1000, 5, 2015/08/18) */
We have no record of this customer or this projectNo person by this name has attempted to contact usIf this customer will please use the information we have provided to contact us directly we will work to determine what the issues are and
correct them immediatelyThank you, Alpine Fence MgmtTeam
Initial Consumer Rebuttal /* (3000, 7, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business claims it does not have any record of me or the project I hired them to doIt may in fact be that they are too incompetent to keep records, but they are also liars, so I assume they're lyingThey have not responded to my calls and emailsThey did steal my moneyPlease warn the public against these guys
Final Business Response /* (4000, 13, 2015/09/18) */
When this individual provides a copy of the credit charge we will verify that it came from our companyThis client may at any time, without further communication with our company, call their own credit card company and request a chargeback due to non-deliveryThis is standard for all credit card carriersThank you, AFMT
Final Consumer Response /* (2000, 15, 2015/09/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I've been dealing with this for a year now, and life's too shortI hereby state that I withdraw my complaint

Revdex.com:Today I received a letter from Alpine Fence (Chad [redacted]) telling me they received my...

intent to cancel the project and will be refunding my entire deposit of $950.00. I wish it would have stated when I will be getting the refund, but for now I will wait and see what happens.[redacted]

Rain delayed us. Customer wants to cancel with full refund.  We agreed.  We sent paperwork to confirm the cancellation and show the credit we will be refunding.  Thank you.