Alpine Windowerks Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Alpine windowerks has failed to mnaufacture and deliver a functionally acceptable front door - they made a 2nd door that was also unlockable - they took it back!!They are no longer making the door for us - the seller has agreed to refund the cost of the door itself - the salesrep has personally agreed to install the new door for us - Alpine windowerks needs to reimburse us for the cost of finishing a new door which is $1000That would make us financially whole in terms of the cost of the door itself, finishing, and installing the door - we are not asking for the cost of related peripheral repairs to stucco, tile, drywall and paint as well as the embarrassing inconvenience of living with a boarded up front door for monthsPlease post this on the Revdex.com website regarding this vendor - thankyou!!*** ***312-972-8131 Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.
 I just wanted to let you know that I spoke to a San Diego Revdex.com representative on tues 10/31/17 regarding this complaint - informing him that Alpine Windowerks had agreed to address the problems with my front doorSince then, Alpine has determined that they will replace instead of repair the door - and I am satisfied with everything they are doing to address the situationPlease make a note of the progress in your records - thankyou for your help - I am very appreciative of the services the Revdex.com provides!! Regards,
[redacted]