Good day to you
I am ** *** *** *** from SingaporeA friend of mine, ** *** *** and I who have gone through the same problem described below
On *** May 2016, at Prepaid Mobile shop located on *** *** *** *** *** *** *** ***), we purchased a SIM card (T-mobile for me) each at USD+ taxes in cash and were told to include our bank details in a form as a procedural process, whereby in the event that we need to top up the credit to the SIM card, we could just make a call to do so, and the maximum credit top up is USD Before we sign any document, we were assured again and again that the card will not be charged unless we make the callWe never ever made any such call, and were shocked to realize that our cards have each been charged USD (equivalent to SGD 567.61) on *** May (according to bank transaction)
We requested for a refund but never got it back
On September * I bought an Iphone in a store located on 7Avenuethe cellphone price was + taxes, dollar totalI pay cash and the seller then asked me for a debit or credir card in order to activate the warranty of the Iphone, but he told he was not going to charge me anythingSuddenly I notices he has charged me dollars in my debit card without my autorization and I started complaining of course, and he told me that it was a mistake and he has already cancelled the purchase
Of course the dollars has never been cancelledI googled the store and it does the same to most of the tourist that buy something
I have already talked to my bank and they are analizing the situationWe went twice to complaint to the shop and everything was really agressive from their part and they threatened us, so we preferred to go away because it turned scary
I purchased an Apple Phone when I reached at home the phone was not turning on when I called Apple Customer Service and I gave them the Serial Number for the phone I was told that the phone has a previous owner and to by pass the step they gonna need the previous owner information and they advised me to return the phone and get my money back the phone is no good I went back to the store and they trying to tell me I can't get my money back no refund and hours had not even passed and second of all what am I going to do with that no good phone so I need assistance on taking these people to court to have my money back
Dear Sir,
I am a doctor, working in Ministry of Health Riyadh, Saudi ArabiaI was visiting USA for the first time with my wife in April-May The whole trip went fine but right at the end I broke my phoneSo I went to this shop in New York where I asked for a new UNLOCKED iPhone 6s plusHe told me we have one and the price would be 800$ but you cannot insert an AT&T sim card otherwise you will be charged 500$I thought its a good bargain as I was about to leave in days and we don't have AT&T in this part of the worldHe also told me that I will get my tax refund of 65$ from the airportSo I gave him my credit card and he charged 800$ for the phone plus an extra 500$ without my knowledgeHe gave me both the slips and made sign it by saying that it's for the future and wont be deducted nowI went home and when I checked my account it showed an extra 500$ has been charged
Next day I went back to his shop and asked him about those 500$ so he acted naively and
I'm filing this complaint on behalf of my sister, *** ***She was visiting the states last monthUpon a visit to New York City on July **, 2016, we went to Royal World USA located at *** *** *** *** *** ** *** to purchase an unlocked cell phoneShe was told that the cell phone would cost $plus taxHer card was swipedThen we were told that a $600-$hold needed to be placed on the card for activation purposesHe swiped the card again but we told him to stopThe instructions were not clearWe quickly advised the man to give us a refundHe claimed that he processed the refund and that the money would be back on her account in to business daysIt has been almost a month since the incident and she has yet to get the money back to herI have tried to call the number on the receipt but am unable to reach them
My friend (*** *** *** from Singapore) and I each bought a prepaid sim card from this store on ** May We paid the value of USD by cashWe were shocked to find out that another USD was deducted from our credit cards on ** May
On ** May, the Indian shop attendant told us that:
1) he needs our credit card details and signature so that it’s convenient for the company to top up our credits WHEN REQUIRED BY US
2) the maximum top up amount is USD
3) we will have to call your company to top up, otherwise the USD will NOT be deducted
4) the card would be deactivated in weeks
Our US mobile numbers are:
• *** *** *** *** * *** * ** *** *** *** * ***
We tried to call the store for many times but they would never pick up the phoneI *** them, and they replied that they need days to refund the USDWhen we searched online we easily found many other tourists who were also scammed by this store and re
My wife and I are *** and were visiting New York, NY, July **, We entered the business Royal, located in *** *** *** *** *** ** ***, to purchase a SIM card for our cellAt the time of purchase, they told us that we had to purchase a store credit worth usd, which was necessary if we needed more usage time in the cell, such credit had expiry time until the *** July and not to use such credit, the money would be returned to the credit card with which we payWe thought that was and we agreedThe purchase was made with the *** card of my wife Andrea C***
On the night we were informed that credit was not necessary and were forcing us something we did not wantThe next day we returned to that consumption is canceled, they said no problem and proceeded to the permit application, and we were told that within three business days the money would be back on the credit cardWe returned the day yesterday to Ecuador and reviewed the status of the
I’ve been in *** *** *** *** *** ** ***
and was scammed out of $for a "prepaid" SIM card I only needed $ plan for days useI paid that in cash but guy then asked for my credit card for confirmation They tried to charge 500$ but I had less on my card so he tried again and charged 99$ and I been told that I get the money back for any unused minutes on her "prepaid" SIM
Hello,
I bought mobile phones with Simple Mobile (or Royal as on the sales slip)
at the check out I was informed that I am not allowed to use the phones with the AT&T carrier - and as a guarantee that it would not be used in the first 6month a penalty was blocked on the credit card (which would only be taken upon using AT&T)
however, the amount was immediately taken - and since then, the website doesn't respond, the phone number is not activated - and in the internet there are several pages with fraud information on this specific business
I believe it is incredible that the business is allowed to further operate with so many victims - in the middle of NY
can you pls help in reclaiming the amount which was falsely positioned as guarantee and is $799!
I have shared also all details with NYPD
thanks
*** ***
I bought a cell phone from this store
Then they charge me an extra 329.99$ on something they call "NO AT&T for days", I didn't authorize this amount billing, it is not a product or service
In any case I want back to the store, and I ask for refund and canceling the charge of 329.99$, after some argument they agree and say that they will refund me and give me my money back, but actually they give me a fake refund
This store sales knew I'm a visitor in NY
When I called them from Israel to complain about the refund, they say that they gave me a credit store
How come they gave me a credit store on a charge that I didn't approve?
What did I buy in this amount of 329.99$?
They know I'm a tourist that will probably never will be able to use this store credit
I start checking this store over the web and find out on many scams that they preforming on touristI also contact a police officer from NYPD (by Email) which say that this store in known as a tourist scam
I calle
Last September **, 2016, we bought units of Iphone from ROYALWe paid in cash for the unitsThen, MrSalesman named "IDRIS", asked for our credit card as he said he needs the credit card and my I.Dfor unlocking the phonesThen, afterwards he charged USDHe said that it's for AT&T's protection if we use the phones in the USWe said that he should take the charge back because we are just having a short business training for a week and it is impossible for us to use the AT&T servicesHe explained that it's already processed in the system, so he cannot take back the charge, thus, we just have to wait to go back to the Philippines and insert local SIM cardAfterwards, the USDcharge will be automatically cancelled, he addedThen, come September **, 2016, our arrival in the Philippines, one of the units is even defective with crack on screenThey even offered to install free screen protectorsThen they installed screen protectors so we cannot see the crac
Good day to you
I am ** *** *** *** from SingaporeA friend of mine, ** *** *** and I who have gone through the same problem described below
On *** May 2016, at Prepaid Mobile shop located on *** *** *** *** *** *** *** ***), we purchased a SIM card (T-mobile for me) each at USD+ taxes in cash and were told to include our bank details in a form as a procedural process, whereby in the event that we need to top up the credit to the SIM card, we could just make a call to do so, and the maximum credit top up is USD Before we sign any document, we were assured again and again that the card will not be charged unless we make the callWe never ever made any such call, and were shocked to realize that our cards have each been charged USD (equivalent to SGD 567.61) on *** May (according to bank transaction)
We requested for a refund but never got it back
On September * I bought an Iphone in a store located on 7Avenuethe cellphone price was + taxes, dollar totalI pay cash and the seller then asked me for a debit or credir card in order to activate the warranty of the Iphone, but he told he was not going to charge me anythingSuddenly I notices he has charged me dollars in my debit card without my autorization and I started complaining of course, and he told me that it was a mistake and he has already cancelled the purchase
Of course the dollars has never been cancelledI googled the store and it does the same to most of the tourist that buy something
I have already talked to my bank and they are analizing the situationWe went twice to complaint to the shop and everything was really agressive from their part and they threatened us, so we preferred to go away because it turned scary
I purchased an Apple Phone when I reached at home the phone was not turning on when I called Apple Customer Service and I gave them the Serial Number for the phone I was told that the phone has a previous owner and to by pass the step they gonna need the previous owner information and they advised me to return the phone and get my money back the phone is no good I went back to the store and they trying to tell me I can't get my money back no refund and hours had not even passed and second of all what am I going to do with that no good phone so I need assistance on taking these people to court to have my money back
DO NOT do business with this company! Scammers!!!
Dear Sir,
I am a doctor, working in Ministry of Health Riyadh, Saudi ArabiaI was visiting USA for the first time with my wife in April-May The whole trip went fine but right at the end I broke my phoneSo I went to this shop in New York where I asked for a new UNLOCKED iPhone 6s plusHe told me we have one and the price would be 800$ but you cannot insert an AT&T sim card otherwise you will be charged 500$I thought its a good bargain as I was about to leave in days and we don't have AT&T in this part of the worldHe also told me that I will get my tax refund of 65$ from the airportSo I gave him my credit card and he charged 800$ for the phone plus an extra 500$ without my knowledgeHe gave me both the slips and made sign it by saying that it's for the future and wont be deducted nowI went home and when I checked my account it showed an extra 500$ has been charged
Next day I went back to his shop and asked him about those 500$ so he acted naively and
I'm filing this complaint on behalf of my sister, *** ***She was visiting the states last monthUpon a visit to New York City on July **, 2016, we went to Royal World USA located at *** *** *** *** *** ** *** to purchase an unlocked cell phoneShe was told that the cell phone would cost $plus taxHer card was swipedThen we were told that a $600-$hold needed to be placed on the card for activation purposesHe swiped the card again but we told him to stopThe instructions were not clearWe quickly advised the man to give us a refundHe claimed that he processed the refund and that the money would be back on her account in to business daysIt has been almost a month since the incident and she has yet to get the money back to herI have tried to call the number on the receipt but am unable to reach them
My friend (*** *** *** from Singapore) and I each bought a prepaid sim card from this store on ** May We paid the value of USD by cashWe were shocked to find out that another USD was deducted from our credit cards on ** May
On ** May, the Indian shop attendant told us that:
1) he needs our credit card details and signature so that it’s convenient for the company to top up our credits WHEN REQUIRED BY US
2) the maximum top up amount is USD
3) we will have to call your company to top up, otherwise the USD will NOT be deducted
4) the card would be deactivated in weeks
Our US mobile numbers are:
• *** *** *** *** * *** * ** *** *** *** * ***
We tried to call the store for many times but they would never pick up the phoneI *** them, and they replied that they need days to refund the USDWhen we searched online we easily found many other tourists who were also scammed by this store and re
My wife and I are *** and were visiting New York, NY, July **, We entered the business Royal, located in *** *** *** *** *** ** ***, to purchase a SIM card for our cellAt the time of purchase, they told us that we had to purchase a store credit worth usd, which was necessary if we needed more usage time in the cell, such credit had expiry time until the *** July and not to use such credit, the money would be returned to the credit card with which we payWe thought that was and we agreedThe purchase was made with the *** card of my wife Andrea C***
On the night we were informed that credit was not necessary and were forcing us something we did not wantThe next day we returned to that consumption is canceled, they said no problem and proceeded to the permit application, and we were told that within three business days the money would be back on the credit cardWe returned the day yesterday to Ecuador and reviewed the status of the
I’ve been in *** *** *** *** *** ** ***
and was scammed out of $for a "prepaid" SIM card I only needed $ plan for days useI paid that in cash but guy then asked for my credit card for confirmation They tried to charge 500$ but I had less on my card so he tried again and charged 99$ and I been told that I get the money back for any unused minutes on her "prepaid" SIM
Hello,
I bought mobile phones with Simple Mobile (or Royal as on the sales slip)
at the check out I was informed that I am not allowed to use the phones with the AT&T carrier - and as a guarantee that it would not be used in the first 6month a penalty was blocked on the credit card (which would only be taken upon using AT&T)
however, the amount was immediately taken - and since then, the website doesn't respond, the phone number is not activated - and in the internet there are several pages with fraud information on this specific business
I believe it is incredible that the business is allowed to further operate with so many victims - in the middle of NY
can you pls help in reclaiming the amount which was falsely positioned as guarantee and is $799!
I have shared also all details with NYPD
thanks
*** ***
I bought a cell phone from this store
Then they charge me an extra 329.99$ on something they call "NO AT&T for days", I didn't authorize this amount billing, it is not a product or service
In any case I want back to the store, and I ask for refund and canceling the charge of 329.99$, after some argument they agree and say that they will refund me and give me my money back, but actually they give me a fake refund
This store sales knew I'm a visitor in NY
When I called them from Israel to complain about the refund, they say that they gave me a credit store
How come they gave me a credit store on a charge that I didn't approve?
What did I buy in this amount of 329.99$?
They know I'm a tourist that will probably never will be able to use this store credit
I start checking this store over the web and find out on many scams that they preforming on touristI also contact a police officer from NYPD (by Email) which say that this store in known as a tourist scam
I calle
Last September **, 2016, we bought units of Iphone from ROYALWe paid in cash for the unitsThen, MrSalesman named "IDRIS", asked for our credit card as he said he needs the credit card and my I.Dfor unlocking the phonesThen, afterwards he charged USDHe said that it's for AT&T's protection if we use the phones in the USWe said that he should take the charge back because we are just having a short business training for a week and it is impossible for us to use the AT&T servicesHe explained that it's already processed in the system, so he cannot take back the charge, thus, we just have to wait to go back to the Philippines and insert local SIM cardAfterwards, the USDcharge will be automatically cancelled, he addedThen, come September **, 2016, our arrival in the Philippines, one of the units is even defective with crack on screenThey even offered to install free screen protectorsThen they installed screen protectors so we cannot see the crac