Alright Cooling, Heating & Plumbing Inc

On July 11th,
2015, our technician went to the claimant’s propertyHe was there for quite
some time. All of the techs are required
to thoroughly diagnose any failuresThe findings were that there was black
iron gas pipe to the nipple that connects with the tub spoutThis type of
pipe
should only be used for gasEspecially not to be used for a water lineThe
water line should have been galvanizedNo, the tech did not have the part at
the timeThis isn’t a standard part they keep on their vehiclesAlso being a
Saturday, the supply houses are closedAnd before the tech can make any type
of repairs, the home warranty company, in this case, Old Republic, needs to be
contacted first with the tech’s reportThe home warranty company decides what
is covered and what is notOur technicians do not know what is covered or not
Every policy holder of home warranty companies is differentWe are unable to
make that callOld Republic had been contactedOld Republic is who denied the
claim and did not authorize us to make any kind of repairsThis is due to the
fact that this is considered an improper installation as well as being
pre-existingOld Republic will not authorize any type of repairs due to these
reasonsThe technician was on the phone, but with ***, the owner of Absolute,
discussing this diagnosis, not with his fatherAs far as the service fee goes,
that is a deductible to be paid by the policy holderThis fee is required by
Old Republic to be paid while the technician is on site