Initial Business Response /* (1000, 6, 2015/06/02) */
This customer never contacted Al's Appliance to do repairs. He only called us to get money we did not receive. He called [redacted] and their phone number is XXX-XXX-XXXX.
The customer knew they contacted [redacted] and...
apparently knew that unfortunately he used one of our invoices which he still unfortunately had one.
The customer knows this is a false claim against Al's Appliance and we respectfully request that you dismiss this and do not count it toward our company and please contact the correct company.
Initial Consumer Rebuttal /* (3000, 8, 2015/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not except this because no matter who I called he left me a invoice for Als appliance sales and service so that makes them liable especially since he was still employed by them. I'm going off the invoice and that's who is responsible. They are doing bad business by letting there some work for them and do his own work with there invoices. This is a family business and Als appliance is responsible for all there employees so I want my money refunded.
Final Business Response /* (4000, 12, 2015/07/15) */
He needs to call the company that he called and paid. Al's did not receive a penny from this man and should not have to pay him for something we never received.
Initial Business Response /* (1000, 6, 2015/06/02) */
This customer never contacted Al's Appliance to do repairs. He only called us to get money we did not receive. He called [redacted] and their phone number is XXX-XXX-XXXX.
The customer knew they contacted [redacted] and...
apparently knew that unfortunately he used one of our invoices which he still unfortunately had one.
The customer knows this is a false claim against Al's Appliance and we respectfully request that you dismiss this and do not count it toward our company and please contact the correct company.
Initial Consumer Rebuttal /* (3000, 8, 2015/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not except this because no matter who I called he left me a invoice for Als appliance sales and service so that makes them liable especially since he was still employed by them. I'm going off the invoice and that's who is responsible. They are doing bad business by letting there some work for them and do his own work with there invoices. This is a family business and Als appliance is responsible for all there employees so I want my money refunded.
Final Business Response /* (4000, 12, 2015/07/15) */
He needs to call the company that he called and paid. Al's did not receive a penny from this man and should not have to pay him for something we never received.