Al's Car Care Downtown

In response to Mr. [redacted],   The vehicle in question came into our shop for a failed emission problem.  The vehicle had many modifications to the engine, missing components and many electrical short cuts.  Our diagnostic fee for a failed emission is 1 to 1.5 hours.  Our shop rate is 89.63 per hour.   We spent our time trying to repair the vehicle to comply with the Ada County Emissions Laws. After repairing the rotor and fixing the two bad spark plugs, we ask for more diagnostic time to check out the manifold and oxygen sensor, the customer declined any more time for us to inspect the components.  He stated that” I will do my own repairs “.  We did suggest that if the manifold was cracked then we would be $740 for that repair. That also included the money we were already into the emissions repair. We also noted that the catalytic converter is bad at a cost of $475.     There was obviously a miss understanding with what was needed to do and what the customer heard as far as what the next step in the repair proses was going to be. I do not feel as though we did anything wrong, nor did we lie in anyway.  The customer denied any further diagnosis to find any other reasons why the vehicle would fail emissions.       I also see from post on Mr. [redacted] facebook page that he replaced the manifold with a header not a regular manifold, a couple weeks after leaving our shop.  I am summiting pictures of this, as well as our tech sheet from the repair.   Thanks Brad F[redacted] Al’s Car Care Grove