Al's Fashion Reviews (1)
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Al's Fashion Rating
Description: Mens Clothing & Furnishings - Retail
Address: 10101 Brook Rd., Wenatchee, Washington, United States, 98801-1175
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Review: I took in 2 ties to be made into clip on ties. I kept checking back over and over for well over a year, he was always saying "working on it, working on it". Then he finally says "Oh, I couldn't do it" and gives me the ties back untouched still in the original bag... and he wouldn't refund me the payment to have them tailored. I paid to have them done, and he just took the money.Desired Settlement: I need him to know this is not ok. I mean, he literally stole from me, but I don't even know where the ticket is after the almost 2 years he has had those ties.
Business
Response:
Spoke with the business. The customer was given a store credit for the price of the two ties since he had no receipt. He was with another person that day and they picked out a shirt equal in price to the store credit. As the store credit was spent before he left the store no more of a refund is necessary.
Consumer
Response:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
All attempts at getting a refund for work that I had paid for and was not done was refused outright. There was no form of refund given, after multiple attempts to tell him I was very upset and demanded a refund. I paid for the service, after waiting quite a long time no service was provided, and so he just got a free $30 for doing literally nothing. He is a scam artist and a rip off.
Regards,
Business
Response:
The business stated they will provide the copy of the store credit he gave the customer
Consumer
Response:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
I did not leave the store with that store credit. Can he provide a receipt where that credit was used? I am sure he cannot.
Regards,