Al's Market #2 Reviews (2)
Al's Market #2 Rating
Address: 5042 Warner Ave, Huntington Beach, California, United States, 92649
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[In the business owner's rebuttal to my claim, he
stated that I was aware of the $1 surcharge prior to making the transaction.
I believe the sound minds of the Revdex.com will agree that this statement lacks
both merit and logic. Clearly I would not have gone through all of this
trouble to be refunded had I known that the surcharge would have been added in
the first place. The sign advising of the surcharge was written on a
piece of cardboard in a barely legible fashion, and was placed at the rear of
the counter. It was not visible when I made the transaction since the
product I purchased blocked it from my field of view. My resolution was a
simple one, namely to cancel the transaction and allow me the opportunity to
pay by cash. Prior to visiting the store, I had read reviews claiming
that the business had not given adequate change back on transactions. For
this reason, I had chosen to pay by credit card. The cashier, [redacted], had
several opportunities to act in an ethical fashion. Instead, he chose to
bring in added revenue by way of theft. ]
Regards,
[redacted]
The customer is not saying the truth because [redacted] was working and remembers well that this customer came in with a coupon 20% off around 4 or 5 with a baby in a stroller and he told him abou the one dollar charged on cards transaction and [redacted] explains that, it took extra time explaining the one...
dollar charge written on the counter in the front of customers. especially he didn't see this customer before, so [redacted] explaining that the customer said that he will complaint. So its indeed that the customer knew about it and he was angry about the one dollar charge. Thank you.