Subject: Complaint ID: [redacted] I am amazed by this response and it confirms to me and to others that at best, avoiding this business would be in your best interestThe ad for the Rover in question claimed it was in good conditionWe drove up to see it and accompanied by a female salesperson we took it out for a test driveI noticed a rattle coming from the engine compartment and was ready to leave when I was told the noise was a minor issue and they would make the needed repairsI have this in writing as well as on tapeBefore I left the business site, my loan had been easily approved (same credit union financed the replacement Rover in minutes so there were no problems with my finances)I had added a vehicle warranty to the contract ($3800) but as with my current Range Rover purchased on the 14th of April, I went through my credit union for both gap insurance and warrantyTotal cost for both under $for months.I was not awaiting financing contrary to the claims made.I belong to the credit union involved and was told the loan had been approved in just a few minutesGetting back to this matter, We were told several times over the course of two weeks that the truck would be ready and each time there was an excuseI finally told them to send it to Range Rover since I knew it took specialized tools to do the job, none of which they hadThe owner who I recorded told me that the "tool" cost $and was due on this date, then another day and so forth for a weekFirst of all the tool needed costs well over $just for one of the three toolsThe other two cost over $in combined costsSo the owner lied to me, to my face in factSecondly, the owner also claimed they paid the Land Rover Corp for the tool with overnight deliveryAnd again to my face, told me the delay was caused by Land Rover having to purchase the part from Bosch CorporationAnother lie since the motors in theRange Rover HSE are a liter JAGUAR motor, not a BMW motorBosch has nothing to do with the Range Rovers made after But the owner obviously knew that and appears to have hoped I did notI have owned Rovers for years now so I think I know a few minor things about them.The claims about transparency made by the person below are about as baldface a lie as I have heard of in the last yearsThe office manager who has been responding to this complaint appears to forget she brought up a range rover repair shop mentioned in her postShe stated they had given them a quote for over $to make repairs on a vehicle and she thought they were crooksAgain I have this recordedI told this person I had a DEFAULT JUDGMENT against the company she complained about and explained the circumstances to herIt seemed to reinforce her position on that companyShe also brought up my injuries from an auto accident but seems to have tried to make the suit filed for those injuries (I was the victim) appear to be some kind of random suit.There were no threats, just got fed up with the BS thrown up by this company and the excuses they made when in fact they outright lied to my face more than onceI have decided to post the recordings on a website for the public to hear so they will know what kind of lies these people tell.I also had to have my credit union cancel the down payment I made to them since they never refunded it themselvesBeware of this companyThey also use another company as the alleged seller of the cars in an attempt to remove liability from themselvesI will be posting that information online as well.This company knew I had time constraints when I purchased the Rover yet gave nothing but excusesIn fact they are still trying to sell this Range Rover with the wrong photo (red not white) and I am willing to bet it is still unrepairedThey have another Range Rover in there as well(black) which also needed repairsFunny how I was able to purchase a newer Range Rover the same weekend they decided they had been caught in too many lies in less than an hour and drive it home that eveningIn response to the comment made about the car never having been financed, I have the original loan papers so just another lie by them Avoid this company like it has the plague
Subject: Complaint ID: [redacted] I am amazed by this response and it confirms to me and to others that at best, avoiding this business would be in your best interestThe ad for the Rover in question claimed it was in good conditionWe drove up to see it and accompanied by a female salesperson we took it out for a test driveI noticed a rattle coming from the engine compartment and was ready to leave when I was told the noise was a minor issue and they would make the needed repairsI have this in writing as well as on tapeBefore I left the business site, my loan had been easily approved (same credit union financed the replacement Rover in minutes so there were no problems with my finances)I had added a vehicle warranty to the contract ($3800) but as with my current Range Rover purchased on the 14th of April, I went through my credit union for both gap insurance and warrantyTotal cost for both under $for months.I was not awaiting financing contrary to the claims made.I belong to the credit union involved and was told the loan had been approved in just a few minutesGetting back to this matter, We were told several times over the course of two weeks that the truck would be ready and each time there was an excuseI finally told them to send it to Range Rover since I knew it took specialized tools to do the job, none of which they hadThe owner who I recorded told me that the "tool" cost $and was due on this date, then another day and so forth for a weekFirst of all the tool needed costs well over $just for one of the three toolsThe other two cost over $in combined costsSo the owner lied to me, to my face in factSecondly, the owner also claimed they paid the Land Rover Corp for the tool with overnight deliveryAnd again to my face, told me the delay was caused by Land Rover having to purchase the part from Bosch CorporationAnother lie since the motors in theRange Rover HSE are a liter JAGUAR motor, not a BMW motorBosch has nothing to do with the Range Rovers made after But the owner obviously knew that and appears to have hoped I did notI have owned Rovers for years now so I think I know a few minor things about them.The claims about transparency made by the person below are about as baldface a lie as I have heard of in the last yearsThe office manager who has been responding to this complaint appears to forget she brought up a range rover repair shop mentioned in her postShe stated they had given them a quote for over $to make repairs on a vehicle and she thought they were crooksAgain I have this recordedI told this person I had a DEFAULT JUDGMENT against the company she complained about and explained the circumstances to herIt seemed to reinforce her position on that companyShe also brought up my injuries from an auto accident but seems to have tried to make the suit filed for those injuries (I was the victim) appear to be some kind of random suit.There were no threats, just got fed up with the BS thrown up by this company and the excuses they made when in fact they outright lied to my face more than onceI have decided to post the recordings on a website for the public to hear so they will know what kind of lies these people tell.I also had to have my credit union cancel the down payment I made to them since they never refunded it themselvesBeware of this companyThey also use another company as the alleged seller of the cars in an attempt to remove liability from themselvesI will be posting that information online as well.This company knew I had time constraints when I purchased the Rover yet gave nothing but excusesIn fact they are still trying to sell this Range Rover with the wrong photo (red not white) and I am willing to bet it is still unrepairedThey have another Range Rover in there as well(black) which also needed repairsFunny how I was able to purchase a newer Range Rover the same weekend they decided they had been caught in too many lies in less than an hour and drive it home that eveningIn response to the comment made about the car never having been financed, I have the original loan papers so just another lie by them Avoid this company like it has the plague