Customers Order was shipped via [redacted] ground [redacted] tracking number [redacted] Upon order placement, the customer is provided with a link at the bottom of their order receipt This link provide information for retrieving real-time order updates Alternately, the our website www.earthaugersdirect.com has a "Track Your Order Link" in the header of the website The customer can track his order at any time at this link Alternately, our website www.earthaugersdirect.com has a "My Account" link in the header of the website All customers have the ability to login to their account at any time and retrieve order status and tracking information This information and instructions are provided with the customers order receipts, which is provided at the time an order is completed Alternately, when an order is shipped, an order notification with an order status and tracking number is sent to the email address on file for the order, this email address is provided by the customer and all orders are required to submit and shipping notice email when an order is shipped, otherwise, the order shipment cannot be processed in our system This email was sent to the customer with full tracking details It is possible that this email went to the customers spam folder In addition, the customer had submitted and email request for his tracking number on January 20th, to which we responded with his tracking number This was the first time this information had been requested, to which we immediately responded with the requested information Again, it is possible that this email correspondence was captured by the customers spam folder In short, we provide more than ample solutions to retrieve the information the client is asking for, and further we have proactively provided the same information the client requested on more than one occasion The order has been processed as shipped as requestedNo further action can be taken at this time, as we have done as was asked of us Regards [redacted] Alta Power Corp
I placed my order with the expectation to see the order in a week or two Large product, heavy to ship....Much to my surprise, my order arrived within two days The product itself more than met my expectations, not to mention, it arrived sooner than I could have imagined I don't go out of my way to write reviews, however, when a company goes above and beyond, I feel its only right to give credit where credit is dueKeep up the good work
Customers Order was shipped via [redacted] ground [redacted] tracking number [redacted] Upon order placement, the customer is provided with a link at the bottom of their order receipt This link provide information for retrieving real-time order updates Alternately, the our website www.earthaugersdirect.com has a "Track Your Order Link" in the header of the website The customer can track his order at any time at this link Alternately, our website www.earthaugersdirect.com has a "My Account" link in the header of the website All customers have the ability to login to their account at any time and retrieve order status and tracking information This information and instructions are provided with the customers order receipts, which is provided at the time an order is completed Alternately, when an order is shipped, an order notification with an order status and tracking number is sent to the email address on file for the order, this email address is provided by the customer and all orders are required to submit and shipping notice email when an order is shipped, otherwise, the order shipment cannot be processed in our system This email was sent to the customer with full tracking details It is possible that this email went to the customers spam folder In addition, the customer had submitted and email request for his tracking number on January 20th, to which we responded with his tracking number This was the first time this information had been requested, to which we immediately responded with the requested information Again, it is possible that this email correspondence was captured by the customers spam folder In short, we provide more than ample solutions to retrieve the information the client is asking for, and further we have proactively provided the same information the client requested on more than one occasion The order has been processed as shipped as requestedNo further action can be taken at this time, as we have done as was asked of us Regards [redacted] Alta Power Corp
I placed my order with the expectation to see the order in a week or two Large product, heavy to ship....Much to my surprise, my order arrived within two days The product itself more than met my expectations, not to mention, it arrived sooner than I could have imagined I don't go out of my way to write reviews, however, when a company goes above and beyond, I feel its only right to give credit where credit is dueKeep up the good work