Altair Solar Inc Reviews (1)
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Altair Solar Inc Rating
Address: 15375 Barranca Pkwy #I-104, Irvine, California, United States, 92618
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I hoped to have good experience by selecting Altair Solar for my solar projectI did notTherefore, my advice for anyone seriously considering contracting Altair Solar is to stay away from themHere are the detailsI signed contract with Altair on 09/and was promised an installation in weeksIt became weeks, then weeksThe actual installation started 12/making it almost weeksAs of today 12/it's not finished yetThe project papers are very far from realityAlthough the contract calls for "Site Assessment Complete Site Evaluation & Final Measurements", it simply wasn't doneAs a result the first thing I learnt on installation date, that my south roof cannot accommodate all planned panelsThe magnitude of error was panel widths shortWow, it's not just a couple of inches!
As I found out Nader, Altair project manager about whom people spoke highly in their reviews, had left the company, and there was a new guyMy experience with this guy is not goodHe behaves like a typical bad contractor: comes and goes as he wishes, doesn't deliver what he promises, does wrong inverter boxes installation, one of the boxes basically falling off the wall, and always asking for moneyCommunications with the owner Khaled are brokenHe can choose not to respond to emails, or give misleading statementsHere is the latest example of our correspondence:
Me:
Dec 16, 2018, 8:PM (days ago)
Khaled, The power panel is all done and approvedWhen are you coming to finish installation?
Me again:
Dec 17, 2018, 3:PM (days ago)
Khaled, Please, respond to my request above***
Khaled
Dec 17, 2018, 4:PM (days ago)
Hi ***, We are conducting the inspection either Wednesday or ThursdayI will let you know once it's scheduledMe:
What inspection? City? Your internal? Khaled, it's high time to finish everythingNo response from Alair so farI still have no idea when I see the end of the roadIt looks like I'm not getting the project completed by ChristmasI have no idea how good a bad my solar system will operateMaybe it'd turn out even better than expected, I don't want to criticize Altair for that yetI think I will come back to my review in 7-eight monthsRight now with so much competition between solar installer, I recommend choosing another one