Alto Computer Sales & Service

I somehow lost the password for getting onto my computermy faultThe following events have taken place:
From the ***, I picked Alto Computer Sales and ServiceThey had a large ad and promised piand delivery service
On December 1, 2017, they picked up my computer and gave me a receipt saying the price would be $
A week or so later, I called the phone number on the receiptA recording told me that the number was shut downI tried some days later and got the same recordingThe number from the phone book is XXX-XXX-XXXX while the number on the receipt is XXX-XXX-XXXX
I drove by the address on the receipt, Angliana Avenue, Lexington, KY The building was a residence and looked like a slum with much trash in front, not a business